Key Responsibilities
- Operate and maintain the backend infrastructure of numerous backup environments running Cohesity, Commvault, and others.
- Build new backup environ
- Escalation points for backup client level issues
- Assess current storage infrastructure and create plans for optimization and modernization.
- Maintain & patch current Commvault & Cohesity infrastructures.
- Ability to assist Backup Administrators with their escalations and troubleshoot complex issues.
- Collaborate with managed service providers to ensure consistent and reliable storage and backup operations.
- Experience in capacity planning, utilization analysis, and optimization efforts for storage environments.
- Integrate various storage technologies (SAN, NAS, Object Storage) with enterprise backup systems.
- Ensure data protection, backup, and disaster recovery strategies are in place and operational.
- Contribute to cross-functional infrastructure planning (VMware, Network, Linux, Windows).
Required Skills and Qualifications
- Storage Administration: Experience with NetApp, Dell Isilon, Data domain.
- Backup Solutions: Hands-on experience with Veritas NetBackup, Commvault, Cohesity.
- Protocols: Strong knowledge of NFS, CIFS, iSCSI, FC, RAID, Object Storage.
- Scripting & Automation: Nice to have skills in PowerShell, Python, Shell scripting, and Ansible.
- Proven experience with enterprise-scale deployments and hybrid environments.
- Strong communication and collaboration skills to work across IT teams.
Preferred Qualifications
- Experience with Commvault, Cohesity & Rubrik (Minimum 2)
- Certifications related to storage technologies, Commvault ,Cohesity & Rubrik are a plus.
- Experience in ITIL-based environments or similar operational frameworks.
Top Skills
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.







