Job Description:
- Review and audit legal invoices submitted by external law firms for accuracy, completeness, and compliance with client-approved billing guidelines.
- Analyze attorney time entries, staffing patterns, legal tasks, expenses, and billing narratives to identify excessive, redundant, or non-compliant charges.
- Evaluate and adjudicate appeals submitted by law firms against invoice reductions, adjustments, or rejections.
- Provide well-documented decisions and recommendations supported by legal billing guidelines, industry benchmarks, and contractual requirements.
- Act as a primary point of contact between law firms, clients, and legal representatives regarding billing inquiries, disputes, and audit clarifications.
- Interpret litigation activity and billing trends to identify inefficiencies, inappropriate billing practices, or potential cost-saving opportunities.
- Monitor legal spend and contribute insights that support legal cost management strategies.
- Ensure adherence to service level agreements (SLAs), quality standards, and productivity targets related to invoice review volumes and dollar values.
- Prepare periodic reports, dashboards, and trend analyses highlighting invoice review outcomes, appeal decisions, legal spend patterns, and compliance metrics.
- Support process improvement initiatives by identifying recurring audit findings and recommending enhancements to billing guidelines and review processes.
- Develop expertise in client-specific legal billing frameworks and expand support across multiple client accounts.
- Collaborate closely with claims, legal, finance, operations, and quality teams to resolve complex billing issues and improve overall service delivery.
- Participate in training, knowledge-sharing sessions, and continuous improvement projects within the Legal Operations function.
- Bachelor of Laws (LLB) or Master of Laws (LLM).
- 5 to 7 years of experience in a law firm, legal operations, legal billing review, legal spend management, litigation support, or invoice auditing environment.
- Strong understanding of legal billing concepts, attorney fee structures, litigation processes, and invoice review methodologies.
- Familiarity with the U.S. Property & Casualty Insurance industry and related legal claim processes.
- Experience interpreting contractual billing guidelines and legal service agreements.
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong written and verbal communication skills with the ability to interact effectively with attorneys and senior stakeholders.
- Knowledge of legal e-billing platforms such as Legal Tracker, CounselLink, TyMetrix, or similar systems.
- Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, reporting, and data analysis.
- Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment.
- Experience in stakeholder management, presentations, and client-facing discussions.
- Team-oriented mindset with a focus on quality, accuracy, and continuous improvement.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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Skills Required
- Bachelor of Laws (LLB) or Master of Laws (LLM)
- 5 to 7 years of experience in a law firm, legal operations, legal billing review, legal spend management, litigation support, or invoice auditing environment
- Strong understanding of legal billing concepts, attorney fee structures, litigation processes, and invoice review methodologies
- Familiarity with the U.S. Property & Casualty Insurance industry and related legal claim processes
- Experience interpreting contractual billing guidelines and legal service agreements
- Excellent analytical, problem-solving, and decision-making abilities
- Strong written and verbal communication skills
- Knowledge of legal e-billing platforms such as Legal Tracker, CounselLink, TyMetrix, or similar systems
- Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, reporting, and data analysis
- Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
- Experience in stakeholder management, presentations, and client-facing discussions
- Team-oriented mindset focused on quality, accuracy, and continuous improvement
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
