RQ11118 - Systems Testing/QA Specialist - Senior

Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
  
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
  
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
  
• Executes functional, integration, system, and regression tests.
  
• Validates that the system behaves as expected under various conditions.
  
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
  
• Works closely with developers to reproduce and resolve issues.
  
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
  
• Integrates automated tests into CI/CD pipelines.
  
• Conducts performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  
• Collaborates with developers, business analysts, and project managers to clarify requirements and ensure quality.
  
• Participates in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
  
• Maintains detailed documentation of test results, test coverage, and quality metrics.
  
• Provides input for user manuals and release notes.
  
• Ensures testing processes comply with industry standards and regulatory requirements.
  

General Skills

• Experience in planning, organizing and implementing testing efforts at the specified experience level
  
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
  
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
  
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
  
• Experience executing functional tests, non-functional tests and systems level integration tests
  
• Experience supporting user acceptance testing and participating in UAT activities
  
• Experience with quality assurance principles, practices, tools and structured methodologies
  
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
  
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  
• Knowledge and experience in all phases of the Systems Development Life Cycle
  
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
  
• A team player with a track record for meeting deadlines
  
• Knowledge of one or more automated testing tools
  
• Knowledge of system, integration, regression, and acceptance testing.
  
• Familiarity with Agile, Scrum, and Waterfall methodologies.
  
• Demonstrates ability to write clear, comprehensive test cases and execute them effectively.
  
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
  
• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
  
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
  
• Demonstrates ability to write queries to validate data and perform backend testing.
  
• Clear grasp of the software development and testing life cycles.
  
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
  
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
  
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
  
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.
  

Desirable Skills

• Knowledge and experience in at least one programming language
  
• Experience in the use of information retrieval packages
  
• Knowledge and understanding of testing methods in an object-oriented environment
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  
• Experience planning and organizing testing efforts for both large and small systems
  
• Experience coding automated test scripts to produce sets of automated test cases
  
• Experience testing Commercial Off-the Shelf Applications (COTS)
  

Evaluation Requirements:

Technical Skills - 65%

• Demonstrated experience in developing test strategy, test plan, test cases and test data
  
• Demonstrated strong experience in manual and automated testing and scripting
  
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  
• Demonstrated experience with automation testing in Window services and Web API services by testing tools, such as Postman, ThunderClient and Swagger.
  
• Demonstrated Experience with automation testing in web application and date warehouse system
  
• Experience in automation testing tools, such as Playwright, Quick Test pro, Load Runner and etc.
  
• Demonstrated experience executing different types of software testing processes and testing methodologies
  
• Demonstrated experience writing test scripts, test cases and test scenarios, testing web applications and reporting defects;
  
• Demonstrated experience in investigating production issues for root causes and providing suggestion on solutions
  
• Demonstrated experience using HPQC and TFS to document, track and record testing progress, test plan and test cases; Demonstrated Experience with VBA and VBS
  
• Demonstrated experience testing for WCAB AA compliance in web applications, preferable experience using screen reader (JAWS , NVDA) for testing and High Compliance Sherriff tool;
  
• Demonstrated experience creating complex SQL scripting for database testing;
  
• Demonstrated experience with the use of desktop tools such as Visio, MS Office, MS Project, and MS Outlook;
  
• Demonstrated experience in SQL, Databases, and XML in the context of data warehouse testing;
  
• Demonstrated experience in an HP NonStop (Tandem) batch, online, n-tier and web environment.
  
• Demonstrated experience executing testing as part of the Software Development Life Cycle (SDLC), including experience testing through all the Software Testing Life Cycle phases;
  
• Demonstrated experience preparing for, conducting and supporting SIT, SAT and UAT testing that adhere to Testing Strategy and Testing Methodology 
  

General Skills - 30%

• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• Demonstrated experience with conducting system impact analysis by working with business analysts and developers
  
• Demonstrated Experience in dealing with multiple teams representing various areas in delivering the project and to work collaboratively with client organizations Demonstrated experience working in an agile and waterfall environment;
  
• Demonstrated experience working collaboratively with client organizations;
  
• Demonstrated experience coordinating multiple projects with competing priorities;
  
• Demonstrated experience producing deliverables on time and on schedule
  

Public Sector Experience - 5%

• Experience within the public sector, particular with education systems
  

Must Have:

• Demonstrated experience in developing test strategy, test plan, test cases and test data
  
• Demonstrated strong experience in manual and automated testing and scripting
  
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  
• Demonstrated experience with automation testing in Window services and Web API services by testing tools, such as Postman, ThunderClient and Swagger.
  
• Experience in automation testing tools, such as Playwright, Quick Test pro, Load Runner and etc.
  
• Demonstrated experience testing for WCAB AA compliance in web applications