Learning & Development Consultant is responsible for all shipboard training processes, training record keeping and the crew welfare program. They foster a culture of continuous learning and teamwork, enhancing crew engagement and job satisfaction.
BENEFITS:
- Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
- Earn recognition and career advancement opportunities
- Travel around the World
- Experience working with more than 72 nationalities
- Permanent job with contract 6-8 months onboard followed by 60 days of vacation
- Save Money as you do not pay for food and accommodation on board
- Competitive salary (find out when apply)
- Visa fee will be reimbursed on board
- Medical insurance provided during contract
RESPONSIBILITIES
- Lead and manage all learning and e-learning programs on board the vessel, including planning, evaluation, and administration.
- Deliver training courses including but not limited to the Viking Guest Service Excellence Program, Viking Onboarding Program and Viking Leadership Program.
- Drive leadership development by providing coaching to the Department Heads, Supervisors and Crew Members to support their career growth and to cultivate talent and prepare for succession planning.
- Maintain and update training records in MXP, ensuring accurate data entry and reporting.
- Support the Crew Purser with the sign-on process during periods of high crew turnover.
- Schedule the monthly training calendar, in coordination with other training, HR and operational needs.
- etc.
- A minimum of 2 years of experience as an Onboard Trainer, L&D Coordinator or similar position
- Strong presentation, communication and facilitation abilities, with experience delivering training in a multicultural environment, ideally on board a vessel.
- Exceptional leadership and interpersonal skills, with the ability to inspire and guide crew members and the Leadership Team.
- Solid administrative skills are preferred, and proficiency in PC-based databases, spreadsheets, and word processing systems (Word, Power Point) is required. Must be flexible, stress-resistant, and a committed team player.
- Ability to work independently when delivering training and collaboratively when developing schedules and identifying needs with ship management.
- Ability to communicate tactfully with guests, department heads and shipboard
- Employees to resolve problems and negotiate resolutions.
- Ability to operate basic office equipment, including telephones, computers and copy machines.
- Fluent ENGLISH skills - both spoken and written
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Skills Required
- A minimum of 2 years of experience as an Onboard Trainer, L&D Coordinator or similar position
- Strong presentation, communication and facilitation abilities
- Experience delivering training in a multicultural environment
- Exceptional leadership and interpersonal skills
- Solid administrative skills and proficiency in PC-based databases, spreadsheets, and word processing systems
What We Do
Ismira is an international service company specializing in recruitment and crewing, providing employment services and jobs on board cruise ships for foreign employers.
