Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
Wachter is accepting applications for Rollout Network Administration Support for the day shift. Ideal candidates will possess industry experience with single and/or multi-site operations in the voice/data/security or electrical field. This position provides project management and operational support.
We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.
Benefits Package: Company Paid!
- Medical, Dental, Prescription & Vision Benefits
- Life, AD&D, and LTD insurance
- Paid Vacation and Holidays
- Teladoc & TriaHealth
- Company-Matched 401(k) and IRA Retirement Savings.
Qualifications:
- High school Diploma or equivalent required.
- Associate degree in computer science, data processing, or related field; Preferred but not required.
- CCNA Certification preferred but not required.
- 1-year of voice, data, security, or electrical field experience.
- Operational knowledge of Virtual Desktop Infrastructure (VDI)
- Operational knowledge of switch configuration and programming.
- Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV.
- Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
- IP camera programming experience - highly recommended.
- Able to work in the office Sunday through Thursday 7 am to 7 pm. - off Friday and Saturdays.
Primary Duties and Responsibilities:
- Works in close coordination with project managers and field technicians on customer facing projects.
- Ability to follow project documentation to ensure proper execution of project support requirements.
- Provide troubleshooting support to field techs via phone, chats, and emails.
- Implement, change, and create processes for different project needs when they arise.
- Working with technicians in the field to troubleshoot cabling/network issues.
- Configures and supports network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS.
- Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
- Ability to execute and or create programs and scripts.
- Remotely configure/verify port configurations and network settings.
- Assist with any other technical needs that we can meet for the teams as they arise.
- Adhere to all required project safety requirements.
- Excellent written and verbal communication skills.
- Exceptional problem-solving skills.
- Strong attention to detail, organizational, and follow-up skills.
- Efficiently read and decipher manufacturer instructions.
- Experience with Network switch programming.
- IP camera programming experience.
- Perform any other duties not specifically stated herein, but which your supervisor may assign.
What We Do
Wachter is on the cutting-edge of technology and infrastructure installation and has been since 1930. Wachter is a Cisco Gold Certified Partner. We’re committed to the exceptional service and forward thinking that lets us provide leading technologies to meet diverse client needs.
