This role is hybrid and required in office on Tuesdays and Thursdays.
At Glacier, we are taking on one of the world’s most pressing problems: trash. Did you know that in the US, we send over half of our recyclables to the landfill? We're working to fix that. In doing so, we’ll also be reducing carbon emissions, energy consumption, and depletion of natural resources.
Glacier builds custom sorting robots designed to sort apart recyclables as well as AI-powered business analytics that enable recyclers to superpower their plants and improve our society’s circularity. These two products together are helping to divert tons of recyclables (literally!) from landfills every day.
We’re looking for a talented Senior Robotics Customer Project Engineer to drive the deployment of our growing fleet of robots and AI solutions, ensuring a seamless experience for our customers and maximizing environmental impact.
About us:
We’re a small, dynamic team headquartered in the San Francisco Bay Area. Our founders are experienced leaders who come from Bain consulting and Facebook engineering.
We started Glacier to have a major positive environmental impact and we are searching for teammates who share in that mission.
We’re backed by top-tier VCs and investors with extensive technical and industry expertise.
Our work has been featured in leading forums and publications, including TechCrunch, Fortune, and CBS.
We have several robots in production at customer sites and a robust pipeline of upcoming deployments.
Your responsibilities will include:
Lead the deployment of our robot installs from project kickoff through installation, which includes managing a wide variety of stakeholders and timelines with many interdependencies. Specific duties include:
Customer management: Lead customer meetings and act as the main technical liaison with the customer throughout the project process ensuring clear communication and high satisfaction.
Scheduling and coordination: Develop project schedules, track milestones, and lead coordination between internal teams and external partners to ensure seamless execution.
Stakeholder and customer communication: Serve as the central point of contact for project updates, ensuring clear communication of goals, responsibilities, and progress to cross-functional teams and our customers.
Team project management and collaboration: Lead and support cross-functional teams, fostering collaboration and alignment across all phases of the project lifecycle while resolving competing priorities.
Risk and tradeoff management: Identify potential bottlenecks, manage escalations, and make informed tradeoffs to balance business needs with technical constraints while keeping projects on track.
Implementation: Manage and participate in on-site installation and calibration of robot
Long-term deployment strategy improvements: Continue to refine, optimize, and document Glacier’s robot deployment strategy to ensure an on-time deployment each time.
Requirements:
Bachelor’s degree in Engineering or equivalent experience preferred plus 3 to 8 years of professional experience, including at least 8 years of experience in project management and 3 years of experience working with customers
Experience in leading complex projects, including customer and project management, risk mitigation, timeline coordination, and project installation
Experience with 3D CAD
Hands on experience with hardware products, including evaluating technical tradeoffs; bonus points if it’s in the robotics or manufacturing spaces
Ability to travel and work on-site up to 20% of the time (up to 2 weeks at a time, typically for initial deployment), including some nights and weekends
Ability to work from our San Francisco office (SOMA neighborhood) at least two days each week
Self-starter mentality; you will be responsible for defining and managing major project timelines with little guidance, and finding creative ways to resolve a variety of potential project obstacles.
Compensation:
The total cash compensation range for this role is $135,000 - $165,000. In addition to cash compensation, Glacier also offers competitive equity compensation and benefits. The final compensation for this role will depend on many individualized factors, including job-related skills and knowledge, experience level, interview performance, and other factors.
Top Skills
What We Do
Glacier's mission is to end waste. Sound ambitious? We agree. But the UN estimates that we only have until 2030 to change our consumption patterns before we do irreversible damage to the environment, so we’re of the opinion that now is the time for big bets.
We’re starting in the world of recycling, which has a huge opportunity for impact. Americans send 1.4 million tons of waste to recycling facilities every week (that’s about 4 Empire State Buildings, or 1.5 Golden Gate Bridges). We’re also really bad at it: 25% of what we put in our recycling bins isn’t even recyclable. These recycling facilities make a living by sorting our jumbled-up waste and they need to do it cheaply and accurately. Otherwise they go out of business and our recycling goes straight to the landfill. Even so, recycling facilities today use processes that are highly manual, expensive, and error prone. We plan to revolutionize the way these facilities use technology, to make them more streamlined, accurate, and profitable - which means more recyclables avoid the landfill, and more of our natural resources are protected.
Our growing team draws from the brightest and most passionate professionals across robotics, manufacturing, software, AI, and market strategy. We’re united by our deep-rooted passion to make a big environmental impact, and we’re looking for other mission-driven, creative thinkers to help us right the ship on this truly global issue.
