The role as a Wholesale Roaming Business Analyst is a central role for the delivery of Wholesale Roaming in Telenor Group and for the Mobile Network Operators (MNOs) connected.
Your Role:
As a Roaming Business Analyst, you will support our end-2-end process of roaming with specific and in-depth analysis of specific topics for international roaming e.g. identification and measurement of permanent roaming, IoT roaming, sponsored roaming, travel eSIM, device types, travel patterns, roaming quality measurements and benchmarks etc. for both inbound and outbound roaming scenarios. The role will also have an operational responsibility to follow up on the delivery and customer experience of the roaming. The work is led and prioritized from the Roaming Product team, and your primary stakeholders will be to support our Product Managers, Business Managers and Roaming Negotiators.
Your responsibilities will include:
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Driving the analysis roadmap for roaming. Identify and prioritize analysis scenarios in close collaboration with the key stakeholders.
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Reporting of analysis results and findings.
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Establish and maintain a monthly roaming performance reporting (“key roaming metrics”).
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Develop methods, routines and processes in addition to relevant system support to optimize the business.
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Provide guidance and support to the teams in the end-2-end roaming process in Telenor Linx.
What You Bring:
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Minimum Upper secondary school, preferably university degree with focus on computer science, economy or similar.
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Experience from working with telecommunication services (technical and/or commercial), or experience from a similar industry.
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Strong analytical skills with experience handling large data sets, and capability to draw conclusions from the data.
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A track record from working with producing presentable material/output from analysis.
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Familiarity with virtual international teams and proficiency in Microsoft Office (Excel, PowerPoint, Word).
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Fluency in English, both spoken and written.
Who You Are:
You possess a forward-thinking, commercial mindset and are eager to learn and grow. You thrive in collaborative environments, actively seeking support and providing assistance to colleagues. You are comfortable with initiating and driving your area forward. With strong communication skills and cultural sensitivity, you excel in international settings and are structured in your approach to work.
Why you should choose Telenor Linx
In Telenor Linx you to take part in shaping the strategy, get challenges and personal development. Telenor Linx offers a rewarding, international fast-paced working environment, and the opportunity to play a role in safeguarding and building value for a leading telecommunications company across the Nordics and Asia. Telenor Linx has a performance culture that values the contribution of every individual and focuses on professional growth. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
Join the Telenor Linx team of nice and dedicated colleagues and work together with us in reaching our next goal on the continuous way of making Telenor’s services as optimal as possible.
Other information
Location: Linx offices in Karlskrona in Sweden or Fornebu, Norway
Some travelling to be expected.
Last date for application: As soon as possible
We know that diversity contributes to better results, and we encourage all qualified candidates to apply. We conduct background check on relevant candidates through Semac.
Please reach out to hiring manager Michael Nelson, mobile +46 709614377 should you have any questions regarding the position.
Inclusion and Diversity
Telenor is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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What We Do
EMPOWERING SOCIETIES. CONNECTING YOU TO WHAT MATTERS MOST. Telenor Group is a leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billions (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 165 years, and our purpose is to connect our customers to what matters most. We have four behaviours that guide the way we work: • Always Explore. We believe growth comes from learning every day. We’re curious and we dare to challenge, test, fail fast and pivot. • Create together. We believe diverse teams find better solutions. We seek different perspectives, share, involve and help each other succeed. • Keep promises. We believe that trust is key in all our relationships. We take ownership and pride in delivering with precision and integrity. • Be respectful. We believe in the unique human ability to understand what matters for people. We meet everyone at eye level, listen and show that we care. Telenor is listed at Oslo Stock Exchange under the ticker TEL. For more information, please visit www.telenor.com.
