We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
WPP Production is part of WPP. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. For more information, visit wpp.com
What does an Account Manager do at WPP Production?
The Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management. They will be a master of communication and adaptability, ensuring deliverables across Print and AV are always met and expectations with key stakeholders managed. They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account. They would ideally have experience or an understanding of creative expansion.
- Responsible for administration of the account
- Coordinate between all relevant parties – internal (Print, Broadcast, etc) and external (Clients and Agencies)
- Consistently deliver against all contractual obligations include SLAs and KPIs
- Manage client projects from brief to delivery ensuring final materials are on time and of the highest quality
- Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc
- Manage, monitor and update all timelines and set realistic expectations with clients
- Monitor internal workflows, identify areas for improvement and make recommendations
- Check all materials (PDFs, emails, TVCs ect.) and ensure quality control procedures have been followed before sending to clients
- Completing projects to a specific schedule and within an agreed budget
- Liaising with client’s brand teams to ensure smooth delivery of market-specific materials
- Highlighting and escalating quality control issues to the director manager
- Collating any information needed for input to client reports and presentations
- Liaising with the creative agencies to obtain master artwork files and report any delays to direct manager
- Providing any additional administrative support to team as required
- The day-to-day management of clients’ marketing and advertising campaigns
- Regular communication and liaison with clients at a senior level
- Generating accurate reports and status notifications
- Using your knowledge and skills to push clients, the team and the agency in the most productive direction
Reporting lines and key stakeholders
This role reports to the Regional Account Director.
You will work closely with Account Management, Production and Finance teams.
Requirements
- At least 3-5 years in an Advertising Agency/ Production Agency
- Experience of working in a print and/or TV production role is essential, digital is a plus
- Demonstrable experience in managing global production projects
- Proven account management/ project management experience
- Strong attention to detail
- Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
- Ability to manage multiple projects/ several tasks at the same time
- Fluent oral and written English essential
#LI-AI1 #LI-Hybrid
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
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What We Do
Born to make the best work, brilliantly. We combine craft insight and technology to bring your creative work to life. Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.
