Job Function Summary:
Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes. Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.
The UCSF Department of Radiology & Biomedical Imaging provides comprehensive impatient and outpatient services (including diagnostic and body/neuro interventional radiology). These services are offered at 15 sites throughout San Francisco and the Bay Area, with additional growth ongoing.
Under the direction of both Radiology leadership this role is responsible and accountable for coordinating optimal, safe, effective and timeline access to Radiology services for patients in UCFS’s inpatient and ED settings. The role will be responsible for supporting outcomes in radiology (turnaround times, scheduling inpatient and outpatient exams associated with discharge escalations) and track metrics/outcomes while aligning key radiology. In addition, s/he/they are responsible for facilitating timely and appropriate communication between the care team and core/support services.
Given the visibility and interdisciplinary coordination of this role it will be key for s/he/they to have an active role in improvement efforts. This could include leading, supporting, or serving as a subject matter expert as part of continuous improvement efforts led by Radiology, and/or other departments within UCSF Health.
This role needs to have the flexibility to grow and develop with the evolution of the and the strategic direction of UCSF Health. Will be responsible for managing and coordinate care of patients requiring imaging services leading to a proactive approach to patient throughput.
This role will be responsible for maintaining in-depth knowledge of throughput practices related to imaging. Will act as a liaison to all other cross-functional operational/clinical departments for adults/pediatrics/network hospitals.
This role will also stay up to date on current & future technologies related to imaging & patient throughput. Will be responsible for understanding, implementing and educating stakeholders on current/future tools related to imaging services.
Supervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources. May assume full responsibility for the unit in delegated areas and in the absence of the manager.
Responsibilities% of timeEssential Function (Yes/No)Key Responsibilities (To be completed by Supervisor) Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology Keeps staff informed of changes in policies, procedures and external regulations Monitors services provided by support departments and collaborates to improve utilization and efficiency Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters Orients new employees to nursing responsibilities within the practice Promotes a climate of effective teamwork, communication and collaboration Encourages and assists staff in meeting professional goals Uses standard practice evaluation tools to identify areas for growth Consults with nurse leaders and educators on developing strategies for performance improvement Understands unit financial goals and educates staff regarding cost-containment strategies Maintains unit expenses within budget Communicates regularly with management on unit activities and on pertinent operational or human resources issues Responds to community or health system partners to facilitate delivery of patient care services Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges Promotes a positive patient experience through service recovery as needed, across the nursing unitQualificationsRequired Qualifications:
Minimum of 5 yrs of recent full-time acute critical, Emergency (ED/ER), Procedural (OR, Cathlab), Endoscopy, PACU (Preop, Pre- aesthesia, Recovery) RN experience
Previous Supervisory/Lead Experience
Demonstrated skills to effectively manage the complex workflow and multiple priorities involved with Radiology services
- In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
- Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
- Experience with Epic/Apex
- Experience with Microsoft Word, Excel
Preferred Qualifications:
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and performance, and to provide input to decision-making on human resources matters.
- Demonstrates an understanding of and adherence to safety and infection control policies and procedures.
Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
- Master's Degree
Education/Licenses/Certifications:
- Bachelor's Degree in Nursing
- Registered Nurse in the State of California
- Current American Heart Association BLS Certification
Current American Heart Association ACLS Certification
Skills Required
- Minimum of 5 years of recent full-time acute critical care, emergency, procedural, OR, Cath Lab, endoscopy, or PACU RN experience
- Previous supervisory or lead experience
- Ability to manage complex workflow and multiple priorities in Radiology services
- In-depth knowledge of patient care clinical standards, care delivery systems, regulations, and internal policies
- Strong analytical and critical thinking skills
- Strong interpersonal, written, and verbal communication skills
- Ability to train, mentor, and supervise clinical staff
- Experience with Epic/Apex
- Experience with Microsoft Word and Excel
- Bachelor's degree in Nursing
- Registered Nurse license in the State of California
- Current American Heart Association BLS certification
- Current American Heart Association ACLS certification
- Knowledge of human resources management policies
- Understanding of safety and infection control policies and procedures
- Knowledge of business software, specialized applications, and nursing data management systems
- Master's degree
What We Do
The University of California, San Francisco (UCSF) is a leading health sciences university and medical center. Comprised of the university campus, UCSF Health, and affiliated hospitals, it is one of the largest employers in its region. UCSF is dedicated to its mission of advancing health worldwide through the integration of patient care, research, and education.
