Risk, Payments and Fraud Analyst

Who are we?

Welcome to Multiple (https://themultiple.com), your go-to iGaming service provider. We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success. We offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.

The Role

At the Multiple Group, we have an exciting opportunity for an experienced RPF Analyst to join our Risk, Payments & Fraud Team. In this role, you will be responsible for understanding player movements, and identifying potential risks for abuse, as well as, analyzing data with the aim of identifying fraudulent activity and escalating this.

Key Responsibilities:

• Understanding player movements, actions and activities with the intention of identifying possible abuse, risks for abuse;
  
• Analyzing data with the aim of identifying fraudulent accounts, players with multiple accounts or other fraudulent activity;
  
• Daily checks for potential bonus abuse;
• Escalating suspicious and fraudulent trends indicating potential generic issues in regard to payment operations;
• Proactively keeping up to date with internal procedures.
  
• Processing documents and withdrawals in a timely manner with the aim of meeting SLAs;
• Analyzing PSP conversion and making sure Payment methods are working efficiently;
• Looking into failed deposit reasons in order to assist customer support with payment queries;
• Document review in order to comply with CDD and EDD obligations;
• Ensuring task handover is compiled accordingly;
• Making sure you are up to date with the latest AML laws and requirements, and ensuring the company is compliant with the updated AML directives.
• Working closely with the Money Laundering Reporting Officer (MLRO) on a daily basis to share information, best practices, and implement new processes and strategies;
• Undertaking Sanction Target List and PEP screening for new and existing customers to determine if there are any PEP/Sanction/AML risks to the company;
• Working closely with internal departments such as Responsible Gaming and Customer Support to ensure that, while fraud risks are managed effectively, there is minimal friction to our customers whenever possible;
• Overseeing the process of both traditional and crypto payments, to ensure smooth and secure transactions for customers;
• Monitoring crypto payments (Bitcoin, Ethereum, stablecoins, etc.);
• Detecting and investigating payment anomalies and transaction issues, ensuring minimal disruption to customer experience;
• Acting as the in-house expert on crypto payments, blockchain technology, digital wallets;
  
• Actively monitoring and assessing fraudulent activities within the payment systems, particularly, in relation to crypto transactions;
• Working closely with the fraud team to develop and implement risk models and fraud prevention strategies that address emerging threats in the crypto space;
• Investigating suspicious transactions, identifying potential fraud patterns related to payments, chargebacks, and crypto activities.

Requirements:

• 3+ years of experience in risk management, payments, and fraud prevention, ideally in the online gaming, iGaming, or fintech industries;
• Strong background in crypto payment processing (Bitcoin, Ethereum, etc.) and blockchain technology;
• Experience with payment gateway systems, fraud detection tools, and AML/KYC regulations related to both fiat and crypto transactions;
• Experience with blockchain analytics and tools for crypto fraud detection;
• Knowledge of specific gaming payment regulations (e.g., licensing requirements, anti-fraud measures);
• Experience working with multi-currency payment solutions and handling both fiat and crypto-based payments.
  

What we offer:

• Attractive remuneration package
• Wellness benefit (after probation)
• Optician/Spectacle and Blue Lens Benefit (after probation)
• Health Insurance
• Breakfast/lunch all week
• Monthly snacks allowance
• Training support
• Modern office facilities
• Dog-friendly workplace
  
• Exciting Company Events
• Monthly Beer Fridays
• Eur1,000 Refer a friend bonus
  
• Relocation package (if required)
  
• One day birthday holiday
  

You should not apply if ...

• You want a normal 9-5 job. This role is not easy & requires an all-in mentality. We are looking for team members who will put in the work that others won`t.
• You cannot take constructive feedback.
• You can`t handle stress and pressure.
• You have the mindset of "Quick Money", this is a marathon, not a sprint.
• You do not embody our core values.