Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.
What you’ll do
As a Risk Operations Analyst you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.
Responsibilities
- Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
- Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe
- Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements
- Effectively and clearly communicate, cross-functionally, with Stripe's users, and Stripe's financial partners
- Identify trends and further report these to cross functional teams to enhance detection systems
- Lead initiatives to enhance and optimize review processes, policies, and tools
- Help build and scale processes across the risk operations ecosystem
- Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum Requirements
- Minimum 3 years of experience in either risk assessments and operations, or driving scale in a high risk environment.
- Comfortable working independently under pressure and navigating ambiguity.
- Ability to influence, collaborate, and communicate effectively across multiple stakeholders.
- Passion for proactively identifying gaps and driving process and product improvements, collaborating with multiple cross-functional teams.
- Working knowledge of SQL or other data analysis tools, and ability to analyze data to identify patterns and insights.
- Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them.
Skills Required
- 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field
- Ability to navigate gray-area and non-binary decision-making in complex risk environments
- Strong critical thinking and analytical skills, including synthesizing multiple data sources into a coherent risk narrative
- Experience collaborating cross-functionally on complex problems and driving alignment across teams
- Ability to engage directly with users during difficult or sensitive conversations
- Strong written and verbal communication skills
- Comfort working in ambiguous, fast-paced, constantly evolving environments
- Track record of identifying systemic problems and driving process improvements
- Empathy for entrepreneurs and businesses
- Creative, pragmatic, solutions-oriented approach to challenging the status quo
- Familiarity with compliance or financial partnership relationship management
- Experience with risk assessment and mitigation strategies in fintech or payments
- Working knowledge of data analysis and AI tools
- Background in regulatory compliance within financial services
- Experience developing scalable operational frameworks or playbooks
- Knowledge of payment processing systems and associated risks
Stripe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.
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Healthcare Strength — Health coverage is robust, with medical, dental, and vision options for employees and dependents, plus mental-health resources and wellness support. Public materials also highlight wellness stipends that complement core insurance offerings.
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Equity Value & Accessibility — Compensation packages often include equity grants or stock options alongside competitive salaries and performance-based bonuses, creating meaningful upside. Sales roles may also include commissions, broadening incentive opportunities.
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Parental & Family Support — Family-planning benefits include fertility coverage and adoption assistance, paired with generous parental leave for birthing and non-birthing parents. These offerings sit alongside ample PTO and flexible scheduling in many teams.
Stripe Insights
What We Do
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.
