Risk Manager

Watsco Inc. is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R distribution industry. We serve over 125,000 contractor-customers through our nearly 700 locations where more than 7,400 team members bring essential, sustainable comfort to families and businesses across the Americas. At Watsco, we recognize our responsibility to help drive the transition to a lower carbon future. That’s why we are committed to providing high efficiency, low carbon HVAC equipment and energy-saving parts and supplies to households and businesses across the Americas. Since January 2020, Watsco’s sales of high efficiency equipment has reduced future CO2e emissions by over 19.2 M MT. Learn more about our impact and how you can become part of this transformation at www.watsco.com/environment

We are actively seeking to add a Risk Manager to our Risk Management team.

The Risk Manager is responsible for maintaining and enhancing the Company’s risk management and insurance framework, bond and surety program and compliance. This individual will serve as a trusted advisor within the department and the organization who is required to proactively identify, assess and mitigate threats. The Manager will assist the Director of Risk Management in putting plans in place to mitigate, remediate any incident and decide the best ways to proactively avoid, reduce, mitigate or transfer risk. This individual will help drive the insurance renewal process and overall management of the corporate risk management framework while managing Watsco’s partnership with internal clients, insurance brokers and providers as needed.

Primary Duties:

Risk Management and Insurance:

• Front-facing management of Watsco risk management framework and insurance programs.
• Lead Watsco’s insurance renewal processes, including but not limited to the collection of internal information, organizing meetings with stakeholders, providing and presenting the findings and renewal results and recommendations to the Director of Risk Management.
• Ensure all claims are reported and handled in a timely and compliant manner.
• Manage and administer claims proactively to ensure timely resolution, activity and reserves.
• Ensure timely response to insurance-related requests, including but not limited to COIs, contract reviews, BIDs, RFP, claims notices etc.
• Lead planning and administration of risk and crisis management strategies and programs.
• Conduct operational risk analyses and research areas of exposure to assess insurance needs.
• Proactively identify opportunities to improve operational practices and processes.
• Develop operational risk management reporting and data analysis.
• Oversee and administer all insurance quotes, binders, policies, schedule of insurance, renewal presentation etc.
• Review contracts and agreements (leases, suppliers, customers, services etc.) to ensure insurance adequacy, risk transfer and indemnity provisions are acceptable and aligned to the Company guidelines.
• Identify and pursue risk mitigation and risk transfer opportunities in close collaboration with the operational teams, business development, legal, insurance, and procurement.
• Monitor insurance market dynamics and forecast market trends by gathering, maintaining, analyzing, and presenting data and make recommendations to the Director of Risk Management related to the findings.
• Provide technical advice on insurance related matters, loss prevention and other risk management issues.
• Coordinate insurance submissions/applications/agreements for all programs and work closely with the risk management team, insurance brokers and internal stakeholders.
• Consolidate all claims loss and financial data for multiple plans and analyze the data to build monthly, quarterly, and annual reports for management as needed.
• Develop and lead all internal risk-related matters by developing support, education and training across the organization to build risk awareness.
• Stay apprised of insurance industry trends and strategies and advise the company on opportunities to adopt or respond.
• Provide general support to the Risk Management Department as needed.

Bond and Surety:

• Build, maintain, and manage a surety bond program that cost-effectively addresses the company’s risks and meets client and jurisdictional requirements.
• Ensure timely response to surety-related requests, including but not limited to permit and license bond requests, contract bond opportunities and surety reference letters.
• Advise bidding and estimating teams on available capacity, bond structure, and surety expectations.
• Manage surety and broker relationships in conjunction with the Director of Risk Management.
• Track and close completed bonds to maximize available bonding capacity.
• Stay apprised of surety industry trends and techniques and advise the company on opportunities to adopt or respond.

Qualifications:

•  Five to seven years minimum in corporate risk management or insurance brokerage, with an insurance company or large brokerage firm.
• Bachelor’s degree in Risk Management, Business, Financial, Management, or related field.
• Ability, and willingness, to work a hybrid schedule in our Coconut Grove HQ

Requirements:

• 3+ years' experience managing corporate insurance renewals for a wide variety of coverages
• Display a proven track record of identifying and mitigating corporate risk.
• Self-motivated with a strong work ethic and a team player disposition.
• Demonstrate ability to span between tactical execution and strategy through a willingness to roll up your sleeves and do the work in addition to thinking through the plan.
• Possess impeccable attention to detail and exceptional problem-solving skills, in particular with insurance policy, claims, and contract review.
• Utilize the ability to learn, adapt quickly, and consistently apply critical thinking skills.
• Pursue continuous improvement and be receptive to coaching from supervisor.
• Display self-awareness and a natural curiosity.
• Possess strong critical thinking, analytical, written, and verbal communication skills.
• Leverage proven ability to build collaborative partnerships and lead through influence.
• Strong math and computer skills, including Microsoft Office, Sales Force, Share Point, BI etc.
• Exceptional planning and organizational skills.
• Excellent time management skills and the ability to work independently with minimum supervision in a collaborative environment.
• Reliable and thorough with a commitment to accuracy.
• Ability to serve as strategic business partner to meet current and anticipated business objectives.
• Ability to work in a very fast-paced work environment and support peers in a collaborative team setting