Risk Manager

The Risk Manager leads and supports the Risk Management Team. The Risk Manager manages all facets of the risk management function, including insurance, claims management, risk control, and safety to ensure financial protection of assets and reduce and control risks.

This role and its function are part of the Risk Management shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and technologies) that is structured as a centralized point of service and is focused on defined business functions. These units typically serve multiple business groups enterprise wide, and typically have established Service Level Agreements.

• Compiles required underwriting information and applications for renewal process on all insurance products.
• Works with the Director of Risk Management to assess type of financial product to secure.
• Assists in analyzing financial risks of the various coverages.
• Assists in performing contract reviews and analysis of financial risks and coverage.
• Focuses on risk control and safety measures to reduce frequency and potential severity type incident costs.
• Ensures compliance of both Team Member and guest actions are performed in accordance with regulatory compliance requirements such as OSHA and IHS/ food codes, state/tribal compact requirements, workers' compensation, and employment law issues by the development and implementation of safety policies, procedures, and guidelines.
• Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
• Assists with managing the design, implementation, and rollout of safety programs and related training.
• Performs workplace hazard inspections to reduce potential and present risk exposures.
• Responsible for claims management from reporting to final closure of all claims.
• Establishes and ensures compliance with claims management practices.
• Manages the claims management program to ensure the proper and efficient handling of claims in accordance with standard and internal claims handling best practices.
• In collaboration with the Director of Risk Management establishes procedures for delivery of claim information (i.e., reports, investigation, and analysis).
• Responsible for mitigating loss costs on all claims filed.
• Ensures accurate and timely administration of claims in collaboration with third-party claims administrator for liability, worker's compensation, and property claims.
• Establishes and maintains relationships with claims adjusters, outside legal counsel, and other claims-related parties.
• Assesses all decisions made by third-party claim administrators to ensure accuracy and consistency.
• Manages the Modified/Return-to-Work program to ensure the availability and safe performance of modified work for all injured Team Members with work restrictions. 
• Collaborates with Risk Management Team to provide support in all areas of claims administration and safety as needed.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

• High School diploma or GED certificate.
• Bachelor's Degree in Business Administration, a related field or equivalent experience.
• Five years of experience in risk management, insurance, occupational safety, workers’ compensation, human resources, or a combination of the above.
• Prior management experience required with proven leadership skills and abilities.
• Extensive knowledge of applicable law, regulations, rules, procedures, and administration.
• Intermediate proficiency in computers, including Microsoft Office, e-mail and Internet. 
• Ability to maintain discretion and confidentiality with sensitive employee information.
• Bilingual speaking ability preferred. (Spanish, Tagalog)
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Organizational Awareness Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
• Quality Orientation Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Attention to Detail Taking responsibility for a thorough and detailed method of working.
• Planning and Organizing Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Accountability Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Integrity Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Written Communication Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Oral Communication Shaping and expressing ideas and information in an effective manner.
• People Development Having the ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills.