Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate Credit Officer within Corporate Risk Management, you will manage credit risk for the Merchant Services Wholesale Credit portfolio through ongoing credit monitoring, analyzing financial statements, determining appropriate risk ratings, and exerting credit approval authority, as applicable for the role. Recognize possible risks a client's business may pose to the firm while providing recommendations to mitigate such risks. Maintain consistency and quality of credit reviews through high quality assessments and escalate any identified risks and trends. Complete all assigned credit reviews and ad-hoc reviews / tasks within timelines. Participate in ongoing projects / process improvement efforts as appropriate. You will be part of a highly collaborative team that prioritizes learning, professional development, inclusivity, and mentorship.
Job Responsibilities:
- Evaluate and approve existing merchant relationships including: financial statement review, cash-flow analysis, transaction trend analysis, assessment of the business model, product/service risk evaluation, customer concentration assessment, and review of refund and chargeback exposure.
- Identify and escalate problem credits promptly, and negotiate effectively to protect the bank’s interests.
- Demonstrate strong proficiency in financial analysis, products, and key risk factors; defend credit ratings confidently.
- Apply strong financial analysis and product knowledge, incorporating relevant macro- and microeconomic factors and risks.
- Deliver well-supported credit decisions through effective stakeholder engagement.
- Meet monthly timelines and take ownership of deliverables by proactively following up with stakeholders to complete reviews and requests.
- Build and maintain strong relationships with internal stakeholders, including Relationship Managers and Legal.
- Monitor industry trends and credit risk management best practices to strengthen decision-making and maintain a competitive edge.
Required qualifications, capabilities, and skills:
- Bachelor’s degree in Finance, Economics, Accounting, or a related discipline.
- 3+ years of experience in credit risk underwriting, commercial lending, payments risk or portfolio management.
- Strong financial analysis skills and the ability to write clear, well-structured credit memos.
- Ability to manage competing priorities effectively in a collaborative, high-volume environment while maintaining strong attention to detail.
- Ability to explain decisions using data and sound rationale, and to escalate appropriately when needed.
- Excellent verbal and written communication and problem-solving skills.
- Proven ability to prioritize, plan, and manage processes to complete credit analysis and related assignments.
Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly adapt to proprietary systems.
- Sound judgment under time pressure; ability to balance risk vs. commercial objectives
- Stakeholder management (Risk, Sales, Operations, Legal/Compliance as applicable)
- Ability to explain decisions with data + rationale, and escalate appropriately
Preferred qualifications, capabilities, and skills:
- Strong financial analysis and clear written credit memo
- Sound judgment under time pressure; ability to balance risk vs. commercial objectives
- Stakeholder management (Risk, Sales, Operations, Legal/Compliance as applicable)
- Ability to explain decisions with data + rationale, and escalate appropriately
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree in Finance, Economics, Accounting, or related discipline
- 3+ years of experience in credit risk underwriting, commercial lending, payments risk or portfolio management
- Strong financial analysis skills and ability to write clear, well-structured credit memos
- Ability to manage competing priorities effectively in a collaborative, high-volume environment while maintaining strong attention to detail
- Ability to explain decisions using data and sound rationale, and to escalate appropriately when needed
- Excellent verbal and written communication and problem-solving skills
- Proven ability to prioritize, plan, and manage processes to complete credit analysis and related assignments
- Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly adapt to proprietary systems
- Sound judgment under time pressure; ability to balance risk vs. commercial objectives
- Stakeholder management (Risk, Sales, Operations, Legal/Compliance)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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