Sr. Risk Analyst

At Cardless, we’re building a credit card and loyalty platform that consumer businesses use to engage their customers. We’ve launched 9 credit cards, including for the largest mall operator in the U.S. and the largest airline in South America. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.

We value curiosity, humility, and intensity — we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $60M in equity funding from top venture capital firms and angels.

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Risk at Cardless is responsible for the credit and underwriting policy for all of our partner brands as well as our fraud defenses. We aim to get risk management right in accordance with our risk appetite as our business continues to scale aggressively. As a Risk Analyst on the Risk team, you will be working on iterating our underwriting policy in response to product performance, and building the tools that will allow us to scale risk management across multiple new partners and brands, as well as reviewing our portfolio and incoming applications for suspicious and fraudulent activity. It’s going to be a monumental task but a challenge of this size should excite you. Additionally, since we are a startup, you will need to understand the balance between growth and risk and be comfortable making informed tradeoffs when needed.

Responsibilities

• Build and manage credit policy for our new and current brand partners
• Develop and enhance our proprietary in-house risk models to predict loss behavior
• Perform quantitative analysis to understand vectors of risk and fraud behaviors.
• Create rules and strategies around mitigating fraud at all levels - applications, account management and transactions.
• Run A-B testing to optimize Cardless’s business processes and strategies.

Requirements

• 3+ years of experience in credit risk in the consumer credit space.
• Excellent analytical skills and experience querying large datasets - fluency in SQL and Excel are must haves.
• Knowledge of statistical packages in other programming languages such as Python, SAS or R are a bonus.
• Experience with experimental design and A-B testing.
• Familiarity with data pipelining, data modeling and ETL processes.
• Ability to tell clear stories using data
• Strong understanding of the consumer credit space and familiarity with fair lending regulations such as ECOA, FCRA and TILA.
• Effective oral, written and interpersonal communication skills.
• Experience working with banking partners and third party data vendors is a bonus.

Location

We're headquartered in San Francisco, CA, with a beautiful office in the Mission District (near Dolores Park). We welcome employees who want to work from this office; we offer additional benefits to those who do (see below), and relocation assistance to those who'd like to.

We are hiring remotely across the continental US for most roles. We work hard to create a first-class, remote-friendly environment, with an additional benefit for remote employees, too (see below).

We regularly bring our team together for offsites & trips, about every 2 months, both for fun and for work. We cover all travel & lodging in these cases.

A condition of employment at Cardless is being fully vaccinated and boosted against COVID prior to beginning your employment. We’ll ask you to send us a copy of your vaccination card in advance of your first day.

Benefits & perks

For all employees, we offer:

💸 Highly competitive salaries, significant equity, and a 401(k) plan

🏥 Top-of-the-line healthcare (medical, vision, and dental), with 100% primary coverage and 75% dependent coverage for medical

🌴 Unlimited paid time off, with a minimum of 15 days off per year

👶 Parental leave for birthing and non-birthing parents

✈️ Amazing team trips & offsites (e.g. rock climbing in Utah, watching a Cavs game in a suite, and staying in an Italian villa in Carmel Valley)

👥 Access to amazing advisors & investors, like Gil Shklarski (Flatiron Health CTO), Dorothy Kilroy (Airbnb & Marqeta exec), and Frank Mastrangelo (Bancorp founder)

For in-office employees:

🍱 Catered lunch at the office every day, plus plenty of snacks & drinks

🚎 $250/month commuter assistance for public transit or our parking garage

For remote employees:

🖥️ $500 remote setup stipend to help you do your best work

Our Values

We believe that the best companies are the ones that successfully align their vision and values, that match their decision making processes, hiring criteria, and overall operating principles to the change they’re striving to make. We're willing to spend significant time and resources to be above average at the following things, because we believe that will lead to long term success.

- Be curious and be the solution. We work in a complex space. In order to be successful, we must think globally and collaborate cross-functionally. We ask thoughtful questions without judgment and propose comprehensive solutions that address the full picture. We are all owners at Cardless — mindful and empowered.

- Start with the customer. Our customers are our priority. Our care for them drives our actions. The first question we always ask is: how will this impact the customer? We make every decision, no matter how big or small, with the customer top of mind.

- Move fast and build things. We are a startup in a highly regulated space, so we must execute with both speed and precision. We achieve this through deliberate focus, methodical preparation, and disciplined execution. We build, learn, improve, and repeat.

- A place to do your best work. We are a team, and we achieve more together than apart. At Cardless, we want to see each other succeed: we take as much pride in each other’s work as our own. We celebrate and seek out diversity of experience, thought, and background in order to accelerate both individual and company growth. We're hungry, we're passionate, and we’re inspired to achieve great things together.

Compensation

This role has an annual starting salary range of $100,000-$140,000 + equity + benefits (see above). Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location. 

Benefits

We're headquartered in San Francisco, CA, with a beautiful office in the Mission District. We're proud to offer our team excellent benefits:

💸 Meaningful Start-up equity

🏥 100% health, vision & dental primary coverage

➕ 75% health, vision & dental dependent coverage

🍱 Catered lunches

🚎 $250/month Commuter benefit

👶 Parental leave

✈️ Team building events & happy hours

🌴 Flexible PTO with a minimum of 15 days off per year

🖥️ Apple equipment

💸 401k plan

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Cardless employees are required to be fully vaccinated and boosted against COVID-19, and to provide proof of vaccination prior to their first day. Cardless is an equal opportunity employer, and we value a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other applicable legally protected characteristics.