RevOps Manager

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. 

We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students.  We are passionate advocates for our  customers and for our employees and we invite you to join us on this exciting journey.

As ParentSquare continues to scale, we need stronger operational consistency, clearer prioritization, and dedicated support for each GTM function. The Revenue Operations Manager plays a critical role in building scalable, predictable processes across Sales, Marketing, Customer Success, and Renewals.

You will lead and manage our RevOps Partner team, build a clear intake → prioritization → execution → adoption model, drive consistency in GTM processes, handoffs, and reporting, strengthen forecasting hygiene, lifecycle discipline, and operational alignment, and reduce escalations and create a stable operational layer beneath the Director of RevOps.

This role blends people leadership, cross-functional partnership, process design, and hands-on operational execution.

• Build and run a structured intake → prioritization → execution workflow for all GTM requests
• Provide day-to-day operational leadership to ensure consistent support across Sales, Marketing, CS, and Renewals
• Partner closely with the Director of RevOps to translate strategic goals into operational plans and team-level execution

• Directly manage and develop RevOps Partners (Sales, Marketing, CS/Post-Sale)
• Set expectations, drive accountability, and ensure each GTM function receives consistent, high-quality support
• Coach the team on process design, cross-functional alignment, and documentation standards

• Standardize and maintain GTM processes across the revenue funnel
• Ensure handoffs between Marketing → Sales → CS → Renewals are clear, efficient, and consistently followed
• Partner with Sales Enablement on rollouts, training, and change management

• Support Sales and CS leadership in improving forecasting discipline and pipeline quality
• Partner with the RevOps Analyst to ensure clean lifecycle stages and consistent massaging of the funnel
• Identify operational gaps, process friction, and opportunities for improvement

• Act as the connective tissue across GTM, ensuring Marketing, Sales, CS, and Finance operate with shared definitions and expectations
• Work with Product Marketing, Sales Enablement, Events, and Advocacy to operationalize campaigns and motions
• Partner with the GTM Systems & Data Manager to ensure systems, data, and processes remain aligned

• Turn business needs into structured operational plans with owners, timelines, and clear success measures
• Build repeatable playbooks and documentation to reduce tribal knowledge
• Ensure changes are communicated clearly and adopted consistently across GTM teams

• 6–8+ years in Revenue Operations, Sales Operations, CS Operations, or GTM leadership roles
• Experience managing operational teams or senior individual contributors
• Strong understanding of GTM funnels, handoffs, lifecycle stages, and pipeline mechanics
• Demonstrated ability to prioritize in a fast-moving environment with competing needs
• Excellent communication skills and the ability to influence without authority
• Experience partnering with Sales, Marketing, and CS leaders to operationalize strategy
• Familiarity with HubSpot or similar CRM tools (direct administration required)
• Strong project management, process design, and change management skills

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1 
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 16 paid holidays, including your birthday! 

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $105,000 to $130,000, DOE.