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About GigSafe
GigSafe is a contractor management platform built for gig and last-mile delivery operations. The platform manages the full independent contractor lifecycle — including onboarding, background checks, insurance verification, credential monitoring, and training — through a single system that integrates with dispatch and fleet management tools.
We are building infrastructure for the future of flexible work. As we scale, the revenue engine behind that growth needs to be just as precise – clean data, reliable reporting, and processes that actually get adopted across the teams running the deal-to-cash motion.
This role exists to own that infrastructure. For more information, visit gigsafe.com.
Role Overview
This is a Revenue Operations Manager role with deliberately wide scope. You will own the systems, the reporting, and the enablement layer that sits on top of them. You will spend roughly equal time in CRM (build and admin), in spreadsheets and Holistics (analysis and reporting), and in front of the sales, CS, onboarding, and finance teams (SOPs, training, and handoff design). You report to the VP of GTM and are the first seat on the RevOps function.
What You’ll Own
Systems & Tooling
Attio as a system of record – object architecture, attributes, automations, and data integrity. You will work alongside our external Attio consultant during the current build phase and absorb ownership over time.
n8n automations connecting Attio, Holistics, and downstream systems. The first scoped integration is in flight; you will own the next ones.
Holistics dashboards and the join logic that feeds them, including the Retool ID join keys.
Source-of-truth definitions for pipeline, stage, account status, and product. When two teams measure the same thing differently, you are the person who closes the gap.
As we grow and scale, evaluate new CRMs and other systems
Reporting & Analysis
Weekly and monthly pipeline reporting for sales leadership and the executive team.
Deal data, quote per rep, segment-level reporting
Forecast accuracy tracking, stage conversion analysis, sales cycle, and rep-level performance.
Ad-hoc analysis for the CEO, VP of GTM, and investors — fast, clean, with the math shown.
Enablement & Adoption
Cross-functional SOPs for the deal-to-cash motion: sales → onboarding → insurance → compliance → customer success → finance.
Sales rep and cross-functional enablement on Attio hygiene, deal stage discipline, and the data they are responsible for entering.
Quarterly enablement cadence: training sessions, written reference docs, and adoption metrics to prove it landed specifically related to GTM tooling
Partnering with the VP of GTM on the broader RevOps vision rollout to the leadership team.
Who You Are
4-7 years in RevOps, GTM systems, sales operations, or a closely adjacent role at a B2B SaaS company. We are not credential-snobs about titles; we care about what you have actually shipped.
Hands-on CRM admin experience. You have built objects, automations, and reports yourself – not just filed tickets for someone else to do it. Attio is a strong plus; Salesforce or HubSpot at admin level transfers well.
Comfortable in SQL or a BI tool (Holistics, Looker, Mode, Metabase) at the level of building and maintaining your own dashboards – not just consuming them.
Strong spreadsheet fluency. You can build a clean pipeline workbook from a raw CRM export and you know how to slice contact and company data for exports and imports.
Has taken an AI workflow they built for themselves and deployed it as a team system - with evals, documentation, and adoption metrics to prove it worked
Have written and rolled out an SOP that people actually followed. Not theoretical. Tell us about it in the interview.
Evidence you have taught someone else to do part of your job. A mentee, a junior teammate, a contractor, a cross-functional partner you trained on a process. We are not requiring formal management experience – we are looking for the leading indicator.
Direct, written communicator. Can explain a data issue to a sales rep, an automation spec to an engineer, and a forecast variance to a CEO – in the same week, in different languages.
Nice to Haves
Experience at a Series A or pre-Series-B SaaS company – you know what early-stage RevOps actually looks like, including the duct tape.
Vertical SaaS background, or experience selling to operationally complex customers (logistics, healthcare, field services, insurance, payments).
Familiarity with the Bowtie / Winning By Design vocabulary, SPICED, or other sales methodologies
Location
Austin-based or willing to relocate
Benefits
Health, Dental & Vision: Comprehensive medical, dental, and vision coverage for employees and dependents
Unlimited PTO: Flexible time off plus paid company holidays
Competitive Compensation: Competitive base salary with opportunities for performance-based bonuses
401(k): Retirement savings plan
Equity: Stock options giving employees a meaningful stake in GigSafe's growth
Parental Leave: Paid leave for all new parents
Skills Required
- 4-7 years in RevOps or closely related role
- Hands-on CRM admin experience
- SQL or BI tool proficiency
- Strong spreadsheet fluency
- Experience in writing and rolling out SOPs
What We Do
GigSafe gives companies the tools they need to onboard, pay, and stay on top of compliance for their independent contractor (IC) network—all in one place. We work with gig platforms, delivery services, home-service companies, staffing groups, dispatch operations, and any business that depends on a distributed 1099 workforce. Most teams today are stuck juggling a mess of systems: one tool for onboarding, another for compliance, another for payments, another for insurance—and endless spreadsheets in between. It’s slow, manual, and easy for things to fall through the cracks. Contractors feel it too: confusing requirements, repeated paperwork, and delays that keep them from getting to work. GigSafe brings everything together in one simple platform. We automate onboarding, collect and verify documents, keep an eye on ongoing compliance, and sync data wherever it needs to go. We also streamline payments and consolidate reporting so companies always know exactly where things stand with every contractor. Insurance is part of the picture, but it isn’t the whole story. Our platform helps companies track coverage, manage certificates, and meet requirements automatically—without chasing paperwork or relying on manual checks. For contractors, that means a cleaner, clearer experience that gets them up and running faster. Our goal is to make it easier for companies and contractors to work together. By removing busywork and operational friction, we help teams move faster, stay compliant, and operate with confidence—all while giving contractors a more modern and transparent experience. In short: GigSafe gives companies one place to manage onboarding, compliance, payments, insurance, and day-to-day operations for their entire IC network.
Why Work With Us
GigSafe is a small, fast-moving team building tools that make work easier for companies and the contractors they rely on. We live our values—do right by customers, find ground truth, give a shit, build through it—and we want people who care, take ownership, and want to make an immediate impact.
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