Yalo
Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.
Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.
At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!
Your Mission:
We are seeking a highly analytical and strategic Revenue Operations Lead to shape our sales strategy and enhance our go-to-market engine at a rapidly growing SaaS company. You will collaborate cross-functionally with Sales, Finance, Product, Marketing, and Data teams to design scalable processes, establish effective incentives and structures, and ensure that execution aligns with business priorities.
Responsibilities:
- Collaborate with Sales and executive leadership to define the go-to-market strategy, including segmentation, sales motions, and revenue growth priorities.
- Design and continuously refine quota-setting frameworks, territory coverage models, and headcount planning to facilitate scalable growth.
- Lead the development of compensation strategies and incentive structures that align with organizational goals and drive exceptional performance.
- Build and manage strategic dashboards and frameworks to monitor sales productivity, forecast accuracy, CAC payback, and other key performance indicators; utilize SQL or Python for in-depth analysis as needed.
- Translate business inquiries into analytical projects that yield actionable insights, guiding decisions related to product focus, market entry, and commercial efficiency.
- Drive operational rigor through planning cycles, cross-functional alignment, and performance rituals across Sales, Marketing, and Finance.
- Lead and mentor a team of analysts, ensuring high-quality deliverables, fostering strategic thinking, and supporting professional development.
- Identify and implement process improvements across tools, data flows, and CRM (Salesforce) workflows to enhance efficiency at scale.
Requirements:
- 5–6 years of experience in Revenue Operations, Sales Operations, or a related analytical role—preferably within a SaaS or technology company.
- Strong proficiency in data manipulation tools (e.g., SQL, Python, Excel) and Salesforce.
- In-depth understanding of SaaS metrics, sales cycles, and revenue motion dynamics.
- Excellent communication skills in English; fluency in Spanish and/or Portuguese is advantageous.
- Demonstrated ability to collaborate across functions and lead cross-functional initiatives independently.
- Exceptional communication skills, with experience presenting to senior leadership.
- Bachelor’s degree in Economics, Business, Engineering, or a related field.
What do we offer? 🥰
- Unlimited PTO policy
- Competitive market rewards
- Start-up environment
- International teamwork
- Your career growth is limited only by your ambition
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
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