The Revenue Strategy team is a critical partner within our Revenue organization, driving the systems, processes, and insights that power our go-to-market engine. We work hand-in-hand with Sales, Marketing, Customer Success, and Finance to ensure our teams are aligned, equipped, and set up to deliver their best performance. Our mission is to serve as a center of operational excellence — helping the business scale efficiently, make data-informed decisions, and stay closely connected to the needs of our customers and teams.
YOUR MISSIONYou will play a central role in helping shape and execute our go-to-market strategy. Reporting to the Revenue Operations Manager, you will act as a strategic advisor and operational leader, connecting the needs of GTM teams to centralized RevOps capabilities. Your work will span performance analysis, process optimization, planning cycles, and the rollout of initiatives — all designed to improve revenue performance and the customer lifecycle. We are seeking a proactive, analytical thinker who can challenge assumptions, identify growth opportunities, and help operationalize strategies at scale.
WHAT YOU'LL DOServe as a trusted partner to Sales, Marketing, and Customer Success leaders, aligning business goals to operational strategies and RevOps initiatives.
Analyze pipeline health, performance metrics, and funnel trends to deliver actionable insights and improve forecast accuracy, deal velocity, and territory performance.
Lead process improvement efforts, streamline cross-functional handoffs, and implement playbooks that drive consistency and efficiency across GTM motions.
Drive critical planning cycles, including territory design, quota setting, and incentive modeling, ensuring alignment between business objectives and operational execution.
Collaborate with cross-functional teams (Systems, Enablement, Analytics) to deliver data-driven programs and ensure the field is equipped with the right tools and insights.
Champion the adoption of AI, automation, and intelligent tools that enhance decision-making and scale operational impact across the organization.
4+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, ideally within a SaaS or recurring revenue environment.
Strong analytical skills, with the ability to turn complex data into clear insights and recommendations.
Deep understanding of GTM processes across the customer lifecycle (Sales, Marketing, CS) and how to improve them through systems, tools, and best practices.
Experience leading cross-functional initiatives and driving alignment across teams with different priorities and perspectives.
Strong project management capabilities, with a track record of executing complex initiatives on time and with measurable impact.
Familiarity with modern RevOps tools (e.g., Salesforce, Gainsight, Outreach, Pocus, LeanData) and readiness to explore emerging AI and automation technologies.
Understand SaaS unit economics, PLG vs. sales-led motions and CPQ fundamentals, applying strategic thinking to communicate business tradeoffs and growth opportunities.
Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
A proactive, growth-oriented mindset with a passion for solving problems, improving processes, and driving scalable outcomes.
Based in the US or Canada, in the EST or CST timezones
The base salary for this role ranges from $93,730 - $133,900 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills Required
- 4+ years of experience in Revenue Operations or GTM Strategy
- Strong analytical skills and ability to turn complex data into insights
- Experience leading cross-functional initiatives
- Familiarity with modern RevOps tools
- Excellent communication and stakeholder management skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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