Kalogon, a smart seating startup based in Melbourne, seeks a Revenue Operations Associate to help as we scale sales for our award-winning products: Orbiter Med, Orbiter Classic, and Booster. The ideal candidate will have experience supporting sales and finance teams with accurate, timely quoting. You must be an excellent communicator, quick learner, and flexible to meet the needs of a dynamic organization. You will work with sales, finance, and production to provide accurate sales quote documents, convert quotes to POs, and produce packing slips.
This is an excellent opportunity for people interested in learning about the complex rehabilitation technology (CRT) space.
Key DutiesQuoting
Respond to sales quote requests in a timely way with accurate information to meet internal service level agreements
Be extremely familiar with Kalogon’s products so that each quote reflects the reality of what can be produced
Stay abreast of any product, pricing, or partner agreement changes that may impact quoting
Ensure questions related to being able to quote are appropriate escalated and that the sales team is kept abreast of lingering questions
Become a master of all Kalogon’s internal quoting processes, procedures, and tools and be able to communicate and document product feedback, bugs, or other issues so that team members can take actions on items
Work with sales and marketing teams to identify and address upstream issues that impact time to quote or quoting accuracy so that the team can create efforts to reduce issues and increase customer satisfaction
Collaborate with Customer Service and other internal groups to expand and update FAQs related to quoting
Ensure the sales team has critical information key activities within their accounts.
Ordering, Invoicing & Packing Slips
Work closely with sales, finance, and production to convert orders when Kalogon receives POs and approvals by entering the order with 100% accuracy
Produce packing slips
Work with finance team on when invoices are ready to send
Follow internal processes for all key activities, ensuring systems are up-to-date
3 - 5 experience in sales, finance, or customer service
Excellent attention to detail
CRT Experience desired
Must be good at email communications and working with internal team members
Adaptable to changing environments and ever-improving processes
Fast learner
Technical aptitude and ability to understand products and to use CRM and other internal systems
Kalogon is the trusted leader in seated health, delivering inventive seating solutions that eliminate the stresses of sitting. Driven by clinical research, deep customer empathy and rapid product iterations, Kalogon's solutions serve anyone who sits for extended periods, across healthcare, aviation and beyond.
Founded in 2019 and headquartered in Melbourne, Fla., Kalogon has been recognized for our work by CES, TIME, Forbes, Digital Health, among others.
Our team is a blend of experienced tech industry veterans, passionate engineers, and people focused on ways to help folks stay seated and stay healthy. Learn more at www.kalogon.com.
Learn more at www.kalogon.com/careers
Skills Required
- 3-5 years experience in sales, finance, or customer service
- Excellent attention to detail
- CRT (complex rehabilitation technology) experience
- Excellent email and internal communication skills
- Adaptable to changing environments and process improvement
- Fast learner / quick learning ability
- Technical aptitude and ability to understand products and use CRM and other internal systems
- Ability to produce accurate sales quotes, convert quotes to POs, and produce packing slips
- In-office availability (core hours 10:00–17:00 Mon–Fri) with occasional evening and weekend flexibility
What We Do
Kalogon is a venture-backed small business based in Melbourne, Florida, founded by top engineering talent from SpaceX and NASA. Our mission is to eliminate the stresses of sitting and improve health through inventive seating solutions. Kalogon’s flagship medical product is a customized smart cushion, Orbiter Med, that relieves pain and fatigue experienced by individuals who use wheelchairs. We have three other products in the medical space: Bondar (back support), Booster (smart cushion accessory), and our original Orbiter (smart cushion). Beyond healthcare, we’re expanding into defense and aviation with three U.S. Air Force Direct to Phase II SBIR contracts to design custom seating for B-52 and E-4B aircrew, and a commercial aviation proof of concept. Kalogon is a fast-paced company that leverages lean startup methodology to rapidly improve our technology in close partnership with our customers and partners. At the core of our approach is empathy-driven design, ensuring that we deeply understand the challenges our users face and create solutions that directly address their needs, enhancing both comfort and quality of life.
