Kard is transforming customer loyalty with our rewards-as-a-service API platform. We empower our partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers' daily transactions. Backed by $30M from industry-leading investors and seasoned experts, we are reshaping the future of customer engagement.
*Must have work authorization in Poland or Romania.About the Role
We are seeking a proactive and detail-oriented Revenue Operations Associate to join our growing team. This role will support the Sr Revenue Operations Manager in optimizing processes, enhancing sales performance, and improving data accuracy across the sales organization. As a Revenue Operations Associate, you will play a key role in streamlining operations, supporting sales and marketing teams, and ensuring efficient use of CRM tools and sales-related systems. For this role, we will only be able to hire candidates who are authorized to work in Poland or Romania.
Key Responsibilities
- Sales Process Optimization: Assist in the development, implementation, and maintenance of efficient sales processes, ensuring alignment with overall business goals and KPIs.
- CRM Management: Maintain and update CRM systems (e.g., Salesforce, HubSpot) to ensure accurate and up-to-date sales data. Troubleshoot issues and provide support to the sales team.
- Data Analysis & Reporting: Generate regular reports on sales performance, pipeline health, and other relevant metrics. Analyze trends and provide actionable insights to drive improvements.
- Sales Support: Collaborate with the sales team to provide operational support and address any process-related challenges. Assist with deal tracking, forecasting, and quota setting.
- Sales Tools & Technology: Manage the implementation and ongoing support & enablement of sales tools and technologies that improve the efficiency and effectiveness of the sales team.
- Cross-functional Collaboration: Work closely with marketing, finance, and data to ensure smooth coordination of sales operations, including lead generation, revenue reporting, and customer retention efforts.
- Training & Onboarding: Support the sales team in the adoption of new tools, technologies, and processes. Help onboard new team members and provide ongoing training and support.
- Documentation & Compliance: Ensure all sales processes are well-documented and in compliance with company policies, industry regulations, and best practices.
Qualifications
- Experience: 1-3 years of experience in sales operations, sales support, or a related field, preferably in the fintech or adtech space. Experience with CRM systems (e.g., Salesforce, HubSpot, or similar) is a plus.
- Education: A bachelor’s degree or similar work experience preferred.
- Skills:
- Strong analytical and problem-solving abilities.
- Proficiency in Google Sheets; experience with data visualization tools is a plus (e.g., Tableau, Power BI, Mode).
- Excellent written and verbal communication skills.
- Ability to work effectively in a cross-functional team.
- Detail-oriented and highly organized with the ability to manage multiple priorities.
- Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs.
- Technical Competence: Familiarity with sales enablement tools, CRM platforms, and sales analytics tools.
- Language: Proficiency in English (written and spoken) is required.
COMPENSATION: $1,500 - $2,000 USD per month
This role is completely remote and for this role we are ONLY able to hire candidates who are authorized to work in Poland or Romania.
Why Join:
Kard recognizes the unique value each of us brings to our collective success. As part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. By embodying our core values of Initiative, Openness, and Humility, you will not only witness but directly foster an inclusive and dynamic work environment, from the executive level down.
Our competitive benefit plan includes:
- Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
- Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve
- Health, Dental and Vision Insurance
- 401k with employer match
- Coworking space and WFH setup reimbursement
- Company Offsites two times per year for planning, team-building, and networking
Kard is an equal opportunity employer and we actively encourage applicants of all genders, backgrounds, and experiences to apply. We believe that diverse perspectives enrich our workplace and drive our success.
What We Do
Kard’s rewards-as-service platform makes loyalty more rewarding by simplifying the rewards experience for cardholders, financial institutions, and merchants. Utilizing the Kard API, financial institutions — including neobanks, traditional banks, and any other card issuer — can quickly and easily build their own customizable rewards program, driving cardholder engagement and loyalty by connecting users to the brands they love and rewarding them for everyday purchases. Powering rewards for over 45 million cardholders in the Kard issuer and partner network, Kard drives new customer acquisition and loyalty for thousands of in-store and online merchants across the US. Learn more at www.getkard.com.
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