Revenue Operations Associate, Marketing

The Opportunity

Brightflag is looking for a data-driven and tech-savvy marketing operations professional to help our GTM team drive continued growth. This person will be the backbone of our marketing operation, removing friction, providing visibility into inputs relative to results, and supporting continued effective scaling. The Revenue Operations Associate, Marketing will be responsible for ensuring the effective execution and measurement of our marketing campaigns. This includes managing our marketing database and providing the marketing and sales development teams with the information they need to plan and execute effectively on campaigns. They will report directly to the Director, Revenue Operations and work closely with the Marketing team.

What You Will Be Doing

• Aligning marketing operations priorities with marketing business objectives
• Owning end-to-end operational support for our marketing campaigns, including list building and segmentation, database management, automation setup, and measuring results.
• Owning marketing reporting, including defining and implementing reporting and dashboards to effectively measure marketing performance; provide insights based on reporting findings
• “Control room” for trade shows and in-person events; Ensuring that our teams are best equipped to be effective at generating pipeline and meeting with customers, including managing  pre-, during, and post- event lead lists, outreach, and capturing conversation notes (note: does not require travel to events)
• Implementing a program to ensure we have coverage of our TAM in our database on an ongoing basis, including sourcing net-new contacts and accounts in our ICP to grow our marketable database, and managing duplicate records
• Help SDRs and AEs prioritize their outreach by creating mechanisms to flag high-intent, high-engagement contacts and accounts
• Maintaining our marketing automation instance (Hubspot) including but not limited to all workflows, lists, forms, and connected apps, plus sync with CRM (Salesforce)
• Owning lead scoring and routing to ensure leads and target accounts are actioned by the right person at the right time

Skills & Experience

To be successful in the role, you need:

• 2+ years of work experience, with 1+ years in a marketing, marketing operations, revenue operations role  or similar
• Excellent organizational and project management skills; keen attention to detail
• Experience using MarTech; we use Hubspot, Salesforce, and Gong for pipeline management
• Understanding of mid-market/enterprise SaaS sales motions and marketing best practices
• Analytical skills and problem solving capabilities
• Tech-savvy - able to understand system architecture
• You thrive in high-tech, fast-paced environments and love using automation, data, and AI to drive better outcomes
• Learning mentality, always looking to improve the way we are doing things
• Experience using GenAI tools like ChatGPT in a business setting
• Excel skills to Intermediate level

Life @ Brightflag

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a rapidly growing scale-up.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A sound, helpful team, in a friendly, values-driven and inclusive environment.
• Salary range: $100-$105k plus 10% bonus
• Share options.
• 20 days PTO + 4 company ‘Reset’ days throughout the year.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Learning subsidy of $2,200 annually, to spend as you wish, plus study and examination leave where applicable. Our ‘bookworm’ program also enables you to order a book a month.. on us!
• Wellbeing program & stipend.
• Home office set-up supports.

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

Location & Eligibility

This role is hybrid, based in New York city. We expect you to be in the office 3 days per week.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

About Brightflag

Hello, We’re Brightflag - one of the fastest-growing tech startups in the legal world - we’re on a mission to transform legal operations. Our patented AI-powered software combined with a best-in-class Customer Success team empowers corporate legal teams to do better, no matter the starting point. Our SaaS platform was the first to apply artificial intelligence and machine learning to legal operations management and has invested more than 100,000+ hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. You can learn more about Brightflag Here.