Retention Representatives

Reposted 23 Days Ago
Be an Early Applicant
La Crosse, WI, USA
In-Office
11-13 Hourly
Entry level
Information Technology • Software
The Role
Retention Representatives interact with customers via telephone, promote CenturyLink and partner products, and aim to meet sales and retention goals.
Summary Generated by Built In
Company Description

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

Additional Information

CenturyLink is Hiring! We need people like you for this position!

Hiring for May 11th training class 

If you are not interested, please forward to a friend who may qualify.

  

For immediate consideration, please click on the link below or copy and paste into your browser: 

https://sjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=25281&siteid=5342&AReq=20404BR


CenturyLink Retention Representatives

333 N Front Street, La Crosse, WI 54601

Hiring for May 11th training class 

Apply online TODAY!


Our Retention Representatives are an integral part of our team, as they are the frontline voice to our customers. In this role, employees are responsible for interacting with customers by telephone to meet daily, weekly and monthly retention and sales goals by offering recommendations of products and services to ensure customer satisfaction and customer retention. 

• Provide excellent customer service to CenturyLink customers. 

• Encourage customer loyalty.

• Promote and sell CenturyLink products and services as well as Direct TV and Verizon products.

• Starting base salary $11.00/hr with the opportunity to increase to $13.00/hour after training. After training there is a Result Achieved Pay which is based on the products you sell. 100% goal amounts to $7,200 yearly! 

• Training will be 8 weeks, Monday-Friday; MUST be able to attend entire training without time off!

• Great Health, Dental and Vision benefits, 401K, Tuition Aid.

• Onsite fitness center.

• For more information go to www.centurylink.com.

CenturyLink is an Equal Opportunity Employer. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


Please give me a call if you have questions!

Have a wonderful day and wishing you success!


Alberta B. Green

Sourcing Recruiter | Human Resources

22 Accent Dr, Monroe, Louisiana 71202

Office 318.855-2996   

EOE Employer.

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Skills Required

  • Excellent customer service skills
  • Sales experience
  • Ability to attend 8 weeks of training

Centurylink Cloud Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Centurylink Cloud and has not been reviewed or approved by Centurylink Cloud.

  • Healthcare Strength Healthcare coverage is presented as broad, with multiple medical options alongside dental, vision, EAP, mental-wellbeing tools, and specialty care programs. Wellness incentives and resources such as mindfulness and therapy platforms reinforce a comprehensive approach.
  • Retirement Support Retirement benefits include a 401(k) savings plan with employer matching and an annual true-up for eligible non-union employees. Official plan materials and employer communications consistently highlight this foundation.
  • Leave & Time Off Breadth Time off and family support encompass PTO, paid parental leave, adoption assistance, backup care, and related caregiving programs. Company materials also emphasize military and family leave options.

Centurylink Cloud Insights

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The Company
Monroe, , LA
1,253 Employees

What We Do

Welcome to the platform for next-gen business — powering new experiences in retail, manufacturing, healthcare and more.

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