The Role
The Retailers Account Specialist will support sales operations, manage customer relations, and collaborate with various teams to enhance Naturium's presence at retail partners, focusing on promotional planning and reporting analysis.
Summary Generated by Built In
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
Position Summary
e.l.f. Beauty is looking for a motivated, collaborative Account Specialist to join our dynamic, high-growth company. Reporting to the Sr Account Manager, Sales, this position is hybrid in our LA office.
The Account Specialists will assist the Sr Account Manager in bringing Naturium to life at key retail partners; with a core focus on the Specialty channel (Ulta Beauty). The role supports all customer management functions and assists in day-to-day customer relations, customer promotional planning, in-store activations, assortment planning and more.
The ideal candidate is someone who embraces e.l.f.’s dynamic culture of executing with speed and quality to drive solutions. S/he needs to be a self-starter, bringing at least 2-4+ years of relevant sales support experience. The ideal hire will be someone who has demonstrable skills working effectively with both internal and external cross-functional partners while thriving in an entrepreneurial environment comfortable with collaboration across all parts of the business. Demonstrate an ability to establish and maintain effective relationships with decision-makers throughout the organization/levels.
Responsibilities:
- General administration support requests (admin, clerical and customer support services – e.g., sending samples, fixture requests, etc) and support sales team to ensure smooth sales operations
- Ensure all customer requests for information are met in a timely manner; project management
- Collaborate with all other members of the sales team and cross-functionally
- Item set-up, maintenance, loading content and images with retailer.com
- Own the digital strategy and business for retailer.com
- Prepare and distribute sales reports
- Sales reporting analysis to understand what’s working/not in assortment, tracking of new items, and endcap performance
- In-store merchandising – support Account Manager(s) with Planogram develop, Display assortment/velocity, VM briefs and project management
- Monitor and report on competitive brand launches and events
Requirements:
- 2-4+ years sales support experience
- Self-motivated, goal oriented, desire to deliver results
- Fast learner, quick thinker
- Strong planning and organizational skills
- Effective communication skills
- Strong computer and analytical skills. Specifically, Microsoft Office excel and PowerPoint.
- Strong relationship building skills
- Team-oriented, responsive, passion to succeed
- College or Bachelor’s Degree
- Strong attention to detail and time management skills
- Ability to work in a team or independently
- Demonstrates initiative, not afraid to troubleshoot on their own
- Passion for beauty
- Open to stretch assignments/special projects (Naturium x e.l.f. projects, FLC, etc)
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.
Top Skills
Excel
MS Office
PowerPoint
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The Company
What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals.
Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
