GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role:
The Retail Program Implementation Manager will be responsible for managing the day-to-day execution of pharmacy contracts and related programs implementation activities. This role will manage the full implementation lifecycle, including gathering requirements, defining deliverables, coordinating internal teams, and validating operational setup. The Manager will ensure that pharmacy contracts and programs are implemented accurately, efficiently, and in full alignment with contractual, regulatory, and operational standards.
Responsibilities:
Manages the day-to-day coordination and execution of pharmacy contract implementations and related programs, ensuring alignment with timelines, requirements, and operational standards.
Collaborates closely with Retail Account Managers and Contracting Leads to gather and document detailed program and contract requirements.
Develops and manages detailed project plans for contract implementation, including timelines, milestones, and deliverables.
Facilitates implementation meetings with cross-functional teams to ensure program requirements are understood, risks are mitigated, and project timelines are achieved.
Delivers regular, insightful progress reports on implementation activities to leadership.
Supports post-implementation audits and validations to ensure contracts are accurately operationalized based on agreed terms.
Continuously identifies and drives process improvements to enhance the efficiency, accuracy, and effectiveness of contract implementations.
Skills and Experience:
Bachelor’s degree required and 8+ years of relevant professional experience OR Master’s degree and with 6+ years of relevant professional experience
8+ years of experience in the pharmacy industry, with significant experience in contract implementation and/or contracting.
Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
Proven team player with a positive attitude who adapts easily to a fast-paced, high-growth and external-facing environment.
Analytical problem solver with a strong work ethic who can work independently and collaboratively.
Excellent communication and interpersonal skills.
High attention to detail and ability to interpret complex contract language.
Familiarity with claims systems, reimbursement models, and pharmacy operations is ideal.
Highly proficient in business tools: Excel, Google Workspace, PowerPoint/Slides, and collaboration platforms.
At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco and Seattle Offices:
$136,000.00 - $216,000.00New York Office:
$124,000.00 - $198,000.00Santa Monica Office:
$113,000.00 - $180,000.00Other Office Locations:
$102,000.00 - $162,000.00GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].
We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [email protected] addresses.
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.
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What the Team is Saying
What We Do
GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
Come join and help us create the future of healthcare.
Why Work With Us
Everyone at GoodRx shares a sense of purpose and urgency to make a real impact on a real problem. These values guide our work.
Put consumers first
Advocate for equity
Show ambition
Do good
Be accountable
Practice transparency
Deliver results
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GoodRx Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
