Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Retail Operations Manager - Europe
Leeds (LS15) / Hybrid - Tues/Wed/Thurs in office
The Retail Operations Manager will play a pivotal role in ensuring the seamless execution of the order-to-cash process for retail accounts throughout the UK and the EU. This individual will provide strategic leadership and guidance to the Retail Logistics team, fostering strong relationships with internal stakeholders and key retail partners. Furthermore, serving as the Operations Oracle super user, this role will lead initiatives stemming from system implementation, driving efficiency and effectiveness throughout the organization.
Here are some of the EXCITING things you’ll get to do:
- Lead and support Retail Logistics Coordinators and Team Leaders
- Coach and develop team for improved performance and accountability
- Implement best practices for smooth retail logistics operations
- Monitor key performance indicators for enhanced customer experience and continuous improvement
- Collaborate with cross-functional teams to resolve order process issues
- Analyze operations for recommendations on improvement
- Act as Oracle ERP business lead for system enhancement
- Collaborate with IT and operations for testing new solutions
- Provide technical support and training
- Identify and implement strategic solutions for process inefficiencies
Here are some of the things you'll bring:
- Excellent leadership and motivational skills.
- Proven track record of leading teams in an operations context and work in a fast-paced environment.
- Strong analytics and problem-solving skills.
- Proven ability to develop innovative solutions for increased productivity.
- Results oriented, focused on the outcome for the team and the company.
- Strong interpersonal skills-able to effectively influence and lead others.
- Excellent communication skills both written and verbal.
- Highly collaborative with the ability to engage and lead meetings and interact with different departments throughout the organization.
- Capable of setting and managing multiple priorities in parallel and delegate task.
#LI-HYBRID
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
Explore SharkNinja:
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
What the Team is Saying
What We Do
SharkNinja redefines fast-paced. Bringing new, complex products to market in new categories every six months is not for the faint of heart. As a result, the talent that comprises our workforce is intelligent, committed, creative, and resilient no matter which department you call home. Everywhere you look here, you see the best of the best.
What makes SharkNinja unique is our method – almost a proprietary intensity – that is shared from top to bottom and produces incredible results. Ours is a winning team that creates the opportunity for anyone to be a winner. It’s a place where we can all (and are expected to) test, fail, learn, win, scale, and do it fast without ego. It’s not easy here by any stretch, but when you see that product that was just a sketch on a slide six months ago and is now on Amazon getting rave reviews, you can’t help but think, ‘Wow, look what we did together.’ If you like that feeling, then SharkNinja might be the place for you.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
