Retail Marketing Supervisor

Posted 13 Hours Ago
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Santiago, Metropolitana de Santiago, CHL
Hybrid
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
Leads retail marketing planning and execution across dealer networks, including campaigns, promotions, point-of-sale materials, digital funnel optimization, events, test drives, dealer incentives, and sales communications. Coordinates cross-functional teams, agencies, vendors, budgets, legal reviews, CRM and analytics initiatives, while monitoring KPIs and improving dealership execution. The role requires at least five years of relevant marketing, sales, business development, retail, or automotive experience and involves hybrid on-site work with travel under 25%.
Summary Generated by Built In
Description
Work arrangement: This position follows a hybrid schedule and is required to be on site three days per week.
What you will do (responsibilities) :
  • Translate commercial priorities, forecasts, and portfolio focus areas into a monthly Retail Marketing calendar; prioritize models, key selling moments, audiences, and channels while aligning local plans with regional and brand guidelines.
  • Lead the local execution of national and regional campaigns. Develop and coordinate tactical programs, promotions, point-of-sale materials, and dealer execution kits that are actionable for Sales and the dealer network.
  • Partner with dealers and District Managers to implement initiatives. Establish dealership standards, playbooks, and showroom materials; monitor execution, identify gaps, and activate improvement plans.
  • Coordinate the retail digital funnel with Digital, CRM, BI, GM Financial, Sales, and platform partners. Track traffic, leads, contactability, conversion, sales, and digital contribution, and recommend data-informed changes to processes, investment, and activities.
  • Plan and coordinate events, trade shows, BTL programs, launches, test drives, and activations. Lead the Premium Line Test Drive program and experiences for priority products, ensuring brand consistency, customer experience, and commercial focus.
  • Manage Club de Líderes content and communications for the sales force, and plan and track dealer incentive programs. Coordinate legal reviews, budgets, agencies, suppliers, performance indicators, and executive reporting.

Your skills and abilities (required qualifications):
  • Bachelor's degree in Business Administration, Marketing, Commercial Engineering, or a related field.
  • At least 5 years of experience in marketing, retail, sales, business development, or the automotive industry.
  • Experience working with dealer or distribution networks, campaigns and activations, agencies and vendors, budgets, and cross-functional teams.
  • Knowledge of retail marketing, commercial strategy, dealership operations, sales funnels, CRM, digital media, and analytics tools.
  • Strong skills in commercial planning and calendar management, integrated campaign execution, trade marketing and point-of-sale, lead and CRM management, KPI analysis, executive presentations and reporting, budget management, vendor coordination, negotiation, and cross-functional influence.
  • Functional English for working with regional and global teams.
  • Demonstrated customer focus, results orientation, strategic thinking, clear communication, collaboration, problem solving, planning and organization, adaptability, continuous learning, and an innovation mindset.

What can give you a competitive edge (preferred qualifications):
  • Experience in digital retail or e-commerce, CRM programs, dealer incentive programs, or product launches.
  • Familiarity with automotive retail marketing and the execution of campaigns across passenger vehicles, SUVs, pickups, commercial vehicles, or electric and hybrid models.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Skills Required

  • Bachelor's degree in Business Administration, Marketing, Commercial Engineering, or a related field
  • At least 5 years of experience in marketing, retail, sales, business development, or the automotive industry
  • Experience with dealer or distribution networks, campaigns and activations, agencies and vendors, budgets, and cross-functional teams
  • Knowledge of retail marketing, commercial strategy, dealership operations, sales funnels, CRM, digital media, and analytics tools
  • Skills in commercial planning, integrated campaign execution, trade marketing, point-of-sale, lead and CRM management, KPI analysis, executive reporting, budget management, vendor coordination, negotiation, and cross-functional influence
  • Functional English for working with regional and global teams
  • Customer focus, results orientation, strategic thinking, communication, collaboration, problem solving, planning, organization, adaptability, continuous learning, and innovation mindset
  • Experience in digital retail or e-commerce, CRM programs, dealer incentive programs, or product launches
  • Familiarity with automotive retail marketing across passenger vehicles, SUVs, pickups, commercial vehicles, or electric and hybrid models

What the Team is Saying

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General Motors Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted by a 401(k) structure with a 4% company contribution plus up to a 6% match for eligible salaried employees. Union contracts and recent agreements also bolster retirement security for manufacturing and assembly personnel.
  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, prescription, behavioral-health, virtual care, and wellness programs. For some union-represented hourly employees with seniority, medical coverage can include especially favorable terms, subject to the applicable agreement.
  • Parental & Family Support — Family-building support includes fertility, adoption, and surrogacy assistance with a combined lifetime reimbursement maximum of $40,000. Paid parental leave of up to 12 weeks for eligible salaried employees further strengthens the package.

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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