Retail Operations & Administration:
- Process supply and stationery orders for all retail locations.
- Track and report store damages and liaise with relevant departments for resolution.
- Coordinate shipments to and from the corporate office, including samples, supplies, and visual merchandising materials.
- Compile and maintain key retail operations reports (e.g., shipments not booked in, negatives on hand, inventory discrepancies).
- Maintain and distribute up-to-date store documentation including store alarm codes, safe codes, and emergency contact lists.
- Oversee and update store email distribution lists to ensure effective internal communication.
- Support with store security systems and guard bookings. This includes, but is not limited to: theft report review, CCTV exports, ad-hoc guard bookings.
People & Onboarding Support:
- Assist in preparing new starter documentation and onboarding packs for retail hires.
- Coordinate with HR to ensure smooth onboarding processes for store team members.
- Track and maintain retail staff records as required (e.g., start dates, documentation, access permissions).
Facilities & Maintenance Support:
- Act as support for facilities and maintenance issues reported by stores.
- Liaise with internal stakeholders to coordinate repairs and ensure issues are resolved promptly.
- Maintain log of open/closed maintenance requests and support follow-ups.
Communication & Coordination:
- Serve as a liaison between HQ departments and retail teams, ensuring timely communication of updates, policies, and procedures.
- Support the Retail Operations team with ad-hoc projects and initiatives to improve store operations and efficiency.
Knowledge, Skills, and Ability Requirements:
- 2+ years of experience in an administrative or retail operations support role, ideally within the luxury or fashion industry.
- Strong organizational skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with retail systems or inventory software is a plus.
- Ability to handle sensitive information with confidentiality and professionalism.
- A proactive, solutions-oriented mindset and ability to manage multiple priorities in a fast-paced environment.
Top Skills
What We Do
Established in 2014 by Mike Amiri, the luxury menswear and womenswear brand, AMIRI, marries refined craftsmanship with the glamor of LA’s authentic skate and street culture.
An LA native, founder Mike Amiri began his career in fashion by handcrafting unique stage pieces for iconic hard rockers such as Axl Rose and Steven Tyler. Eternally intrigued by such dark, heroic figures, his flair for tapping into this rock ‘n’ rock ethos led him to design an exclusive capsule collection for the LA-concept store, Maxfield.
Since this debut collection, Mike established a distinct design signature with his deconstructed, hand-embellished denim jeans, leather jackets, grungy flannel shirting and graphic tee-shirts — all grounded in the nostalgic touchstones of his Californian youth. Early styles, like the MX1 jeans and Bandana Buckle boots, remain the pillars of AMIRI today, and the designer’s nascent DIY sensibility has since evolved into a studied and distinct savoir-faire.
Today, AMIRI presents a collection bi-annually at Paris Fashion Week and is available from some of the most renowned retailers worldwide, such as Barneys, Bergdorf Goodman in New York, Galeries Lafayette in Paris, Selfridges in London and Joyce in Hong Kong. As its global presence grows, AMIRI remains faithful to its roots: each garment is still a labor of love, cut from the finest fabrics, produced in majority in LA, and often even hand-finessed in-house. More recently, production of leathergoods and tailored suiting moved to Italy.
Since 2018, Mike Amiri has been a member of the CFDA. In 2018, he was also nominated for the Swarovski Award for Emerging Talent at the CFDA Fashion Awards and honored with the Emerging Talent Award at the Footwear News Achievement Awards. In 2019, Mike was nominated for the Menswear Designer of the Year at the CFDA Fashion Awards.
