Results Associate

Reposted 26 Days Ago
Be an Early Applicant
Martinsville, VA, USA
In-Office
Entry level
Artificial Intelligence • Information Technology • Software • Analytics
The Role
Provide customer service and support in a contact center environment: handle inbound/outbound interactions, resolve customer inquiries, document cases, meet performance metrics, follow procedures, and contribute to continuous improvement initiatives.
Summary Generated by Built In
Company Description

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine’s 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.

Additional Information

Additional Information:

The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
17,573 Employees
Year Founded: 1990

What We Do

The Results Companies (ResultsCX) is a premier global customer experience provider specializing in digital solutions for Fortune 100 and 500 companies. The company provides AI-powered customer assist software, analytics, and agent support to optimize costs and accelerate revenue. By balancing human and digital interactions, they deliver resolution-centered CX technologies designed to improve the overall customer journey.

Similar Jobs

BAE Systems, Inc. Logo BAE Systems, Inc.

Senior Anti-Submarine Warfare (ASW) Technician

Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Hybrid
Wallops Island, VA, USA
40000 Employees

Micron Technology Logo Micron Technology

Fab Support Equipment Maintenance Technician

Artificial Intelligence • Hardware • Information Technology • Machine Learning
In-Office
Manassas, VA, USA
45000 Employees

Capital One Logo Capital One

Applied Researcher 4

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
5 Locations
55000 Employees
219K-272K Annually

Capital One Logo Capital One

Artificial Intelligence Engineer

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
4 Locations
55000 Employees
230K-286K Annually

Similar Companies Hiring

Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
43 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account