The Role
Delivers recruitment services and a positive candidate experience throughout hiring campaigns. Responsibilities include building diverse candidate pipelines, coordinating assessment events, monitoring applications, communicating with candidates and clients, facilitating training, providing recruitment reporting, and managing candidate queries. The role requires strong communication, organization, prioritization, teamwork, and customer service skills in a fast-paced environment. Recruitment or customer-facing experience is required, while early careers market knowledge and German fluency are desirable.
Summary Generated by Built In
About the role:
The key purpose of this opportunity is to deliver a fantastic recruitment service to our customers, ensuring that all candidates have a great candidate experience. Your role will be to ensure that you partner effectively with all key stakeholders and customers, offering effective support on all aspects of the candidate journey.
Outcomes
Customers are delighted throughout the recruitment campaign
- As part of the recruitment team, help ensure that the client has a quality candidate pipeline of diverse candidates to ensure their hiring targets are met.
- Deliver workshops or training sessions to support the business areas with the assessment process, ensuring that they’re fully equipped and knowledgeable of the role they play within the candidate’s journey.
- Efficiently monitor application pipelines and process candidates in a timely manner in accordance with Service Level Agreements.
- Deliver a high level of client service interacting both virtually and in person.
A fantastic candidate experience is delivered and maintained throughout the recruitment journey.
- Successfully coordinate and facilitate assessment events, including scheduling and communicating with candidates, as well as providing timely updates to the client.
- Providing timely updates to candidates on offer decisions providing constructive feedback where necessary.
- Provide up to date and accurate reporting on status of recruitment activities.
- Update candidates regularly on their application throughout the recruitment process.
- Provide a positive and supportive candidate experience throughout the season, ensuring all candidate queries are answered fully and in a timely, efficient manner.
The team is collaborative and cohesive and continually driven to achieve excellent results
- Communicate effectively with colleagues, keeping everyone well informed on priorities and outcomes during the recruitment campaign.
- Attend and contribute to regular team meetings.
- Ability to effectively prioritise multiple tasks within a fast-paced environment.
Person Specification
- A confident communicator, you are comfortable speaking and presenting to hiring managers and candidates at all levels, adapting your communication as appropriate to your audience.
- Highly organised, you will be realistic and ensure deadlines are met.
- A team player who thrives in a fast paced, busy, and challenging environment.
- Focused on delivering a professional and commercial service to the Client.
- Resilient and able to manage multiple priorities.
Work Experience, Knowledge & Skills
- Proven experience within a customer facing environment and ideally a recruitment environment.
- Knowledge of the early careers market is advantageous however not essential.
- Candidate-first and passionate about delivering a high level of service.
- Fluency in German is desirable but not essential.
Other Information
- Permanent role – 37.5 hours per week. Monday to Friday 9am-5:30pm.
- Minimum of 3 days a week in the office
- 3-month probationary period.
Candidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies.
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - [email protected].
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - [email protected].
About
We aim to help students realise their potential in the world of work through technology, content and tools. That’s not an easy thing.We believe in understanding students and partnering with employers, universities, schools and other technology providers.It's about students finding the right role and employers finding the most suitable candidates. But it's more than that – it’s about helping young people discover options, develop and build confidence.
Skills Required
- Proven experience in a customer-facing environment
- Recruitment experience
- Strong communication and presentation skills
- Ability to organize work and meet deadlines
- Ability to manage multiple priorities in a fast-paced environment
- Team-oriented approach
- Professional and commercially focused client service
- Resilience
- Knowledge of the early careers market
- Fluency in German
- Successful completion of background screening
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The Company
What We Do
Group GTI helps students build confidence, skills and opportunities to move into work. It partners with employers and educational institutions, offering career guidance platforms, AI-enabled software, student research, events and recruitment services. Its products support educators with career management and student counselling, while employers use its tools and managed services to attract, assess and hire graduates and apprentices. Group GTI works to improve student outcomes and help organizations find talent.
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