Resource Manager

This purpose of this role is to manage supply and demand across an Service Line or within a specific discipline with accountability for executing strategies to meet resourcing needs for client teams and the organisation. They will partner and collaborate with growth, HR, finance, operations and talent acquisition to staff teams timely and ensure excellence in client delivery.

Job Description:

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

The Role

The purpose of this role is to drive brand-aligned resource management across the Media Service Line, ensuring that supply and demand are effectively balanced to support client and functional teams. The role is accountable for supporting strategies that meet resourcing needs while upholding brand standards and delivery excellence. It involves close collaboration with growth, HR, finance, operations, and talent acquisition to ensure timely staffing and consistent, high-quality client outcomes.

This role reports to the Head of Resource Management UK.

Key Responsibilities

• Advises leadership and line personnel on workforce planning and resource management processes, and principles (current and upcoming changes).

• Works to drive consistency with the right degree of flexibility for different business models and workforces.

• Point of contact for conflict resolution as it relates to resource needs, placements, allocations and shifts.

• Proactively reviews opportunity pipeline to create and understand the picture of upcoming demand

• Collaborates in setting and driving the change journey across all stakeholders.

• Implementation of the resource management tool – Workfront, workforce planning tool and integrated business process with Sales, Finance, HR and operations.

• Monitors utilisation to target performance, investigates outliers and recommend plan for remediation

• Leads resource meetings to understand impacts to resource needs (new projects, timeline movement, etc.) and facilitates risk/issue mitigations

Requirements

• Strong experience in Resource /Talent Management or Business Transformation or Operations Management and/or excellence

• Experience of the Adobe Workfront tool

• Excellent knowledge of HR core concepts and best practices

• Experience with financial concepts, practices, and administration

• Contract management skills

• Business and commercial acumen, a proven track record of contributing in the business leadership team.

• Budget management skills

• Focus on building processes and improvement in staffing efficiencies

• Comfortable in an ambiguous, fast-paced environment with frequent deadlines

• Strong project management and organizational skills – excellent time management and ability to multi-task among competing demands

A few of the benefits

• Whether it’s the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here – and we hope you will too! 

• Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship.  

• Private Medical Insurance, Company Pension, life insurance and other corporate benefits

• In addition to the 25 days annual leave (full time employees), you are also able to take an additional day’s leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. 

• Access to lifestyle benefits and schemes such as Cycle to work, Season Ticket loan, GymFlex, Tastecard, Retail discounts and many more. 

Diversity and Inclusion

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location:

London

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent