Resource Manager

*This position is open to applicants in Atlanta, Chicago, and St. Louis.*

WHAT ARE WE LOOKING FOR
The Resource Manager is the nerve center of the creative and design departments – working with the team leads to determine who has the skillsets and bandwidth to take on projects, while partnering with the Director, Resource Management to support broader agency strategies.
The ideal candidate has exceptional communication, problem-solving and organizational skills, with an understanding of finance and resourcing fundamentals. They should be flexible enough to accommodate unforeseen circumstances, changing priorities, and new opportunities while still maintaining a focus on resource optimization.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Partner with Creative, Design, Business Leadership, Project Management and Finance to ensure upcoming and on-going projects have the optimal talent assigned based on skillset, opportunity, capacity, and scope. Participate in new project kick-off meetings as needed.
• Actively participate in or lead weekly resourcing meetings while keeping tabs on resource gaps and working to follow-up and sort out discussions to resolve outstanding issues.
• Communicate assignments to team members and check in regularly to ensure that assignments are clear and being fulfilled. Identify and raise resourcing challenges to collaborate on solutions.
• Learn and embrace data-driven processes and insights, partnering with discipline leads and the Director, Resource Management to:
  • Input resourcing projections
  • Review and analyze projection dashboards to identify gaps and trends, in partnership with the Director, Resource Management
  • Review and analyze actual utilization dashboards to identify excess capacity to close resourcing gaps and identify staff burn trends
• Provide accurate and pro-active analysis of Resource department challenges and areas for growth, partnering with the Director, Resource Management on resolution.
• Work closely with Project leads (Project Management where applicable) to manage and input a rolling 4 – 6 week set of resourcing assignments and projections that feeds into a dashboard used to assess resourcing assignments by clients, disciplines, and individuals.
• Create and manage any additional schedules and trackers that will better assist and inform your inputs into the resourcing projection template.
• Collaborate with discipline leads to determine resource gaps that require freelance talent, recruit and manage discussions with freelancers on availabilities, project assignments, and negotiated rates – actively maintaining all necessary details in our freelance platform.
• Foster and maintain positive relationships with the freelance talent community, partnering with the Director, Resource Management to build and maintain a centralized database in our freelance platform to quickly and efficiently lean on freelance as needed.
• Work closely with the Director, Resource Management and HR / Finance / IT teams to ensure agency’s standard operating procedures are followed throughout the on-boarding process of new staff & freelancers and identify and resolve issues in a timely manner.
• Determine where processes can be improved upon and implemented through close collaboration with relevant departments and discipline leads, acting as change agent and ambassador for resourcing process across the network.
• Supporting Momentum’s Values
• All other duties as assigned

 
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 3-5 years experience in an operational, resource, project management, or a related field
• Having agency experience or experience working within a creative environment is preferred, but not required
• Well-developed abilities to impact and influence at various levels of the agency through building strong relationships
• Effective verbal & written communication skills, with an ability to adapt style for various audiences
• Possess a solution-oriented approach to problem solving, with the ability to perform well under pressure in response to changing priorities
• Highly organized individual who excels at time management and prioritization in a fast-paced environment
• Ability to handle sensitive situations, information and conversations with professionalism and confidentiality
• A passion to help and develop people – making yourself readily available to answer questions and offer support

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

MOMENTUM BENEFITS

• Flexible Time Off (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.