Resource Manager

Posted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
AdTech • Marketing Tech
The Role
Manage agency-wide resource planning and allocation across creative, social, design, and strategy teams. The role forecasts capacity, identifies skill gaps, balances workloads, tracks utilization and profitability, coordinates freelance talent, supports workforce planning, and promotes team wellbeing. It also improves resourcing processes, tools, reporting, and data-led decision-making while serving as the central contact for resourcing requests and stakeholder coordination.
Summary Generated by Built In

Agency :

One Green Bean

Job Description :

About OGB
A comms agency with ambitions to be one of the most creative companies in the world.
While we specialise in PR, social, influencer and events, our focus remains on ideas that change the game.
We believe brands can be entertaining while adding value to the lives of their customers if they have the right partner agency who delivers creative ambition with attention to detail. These are the two points most important to us.
Our independently minded business is part of Havas; a 22-location-strong holding company that shares our values.
We See It Through
We Step Up and Stay Close
We Trust Judgement and Act with Courage
We Have Fun All the Way
Are you a creative problem solver? If you’ve ever made a world book day costume, planned a surprise party or have a passion for the creative world around us, OGB might just be a place for you.

Your Role: Resource Manager


The Resource Manager acts as the central connector, ensuring the agency's creative, social, design, and strategy teams (The Hub) are deployed effectively to deliver exceptional client work while maximising utilisation, profitability, team wellbeing, and business growth. The Resource Manager will oversee short and long-term resource planning, identify capability gaps, forecast future needs, and create an agile and scalable resourcing model that supports both commercial performance and outstanding employee experience; ensuring the right people are working on the right projects at the right time.


Responsibilities


Resource Planning & Allocation

Own the agency-wide resource management process across Creative, Social, Design and Strategy teams.

Identify potential resource constraints and proactively work to resolve them.

Manage day-to-day scheduling and workload distribution. Allocating resources based on project requirements and availability, ensuring the most appropriate resources are allocated.

Balance competing priorities across multiple clients, campaigns and projects.

Ensure resources are allocated efficiently whilst maintaining quality standards.

Monitor capacity and proactively address over or under-utilisation with managers.

Address and resolve any issues or conflicts that arise during the project lifecycle.

Proactively identify potential project risks and implement mitigation strategies.

Maintain a comprehensive understanding of team members’ workloads and skills.

Facilitate regular resource meetings and ensure clear, concise communication among internal stakeholders.

Provide regular reports to senior management on any risks, and/or issues.

Act as the primary point of contact for all resourcing requests.

Influence stakeholders to make data-driven resourcing decisions.


Capacity Forecasting & Workforce Planning

Develop short, medium and long-term agency resource forecasts.

Partner with department leads to understand upcoming client requirements, business development opportunities and project pipelines.

Identify future skill shortages and recommend hiring, freelance etc

Support annual workforce planning and agency growth strategies.

Support HR and Finance in creating scenario plans to manage peaks, troughs and changing client demands.


Commercial Performance

Track utilisation, recoverability and resource efficiency metrics alongside Finance.

Ensure timesheets are completed in Pulse.

Support the agency's profitability by ensuring optimal allocation of billable resources.

Work closely with Finance to monitor project resourcing against budgets.


Freelance & External Talent Management

Work with the TA team to source freelance support when capacity demands exceed internal capability.

Ensure external talent meets agency quality expectations and client needs.


Team Wellbeing & Performance

Monitor team capacity to minimise burnout and improve employee experience.

Work with People teams and department leads to support leave planning, flexible working and employee wellbeing initiatives.

Ensure resource allocation supports employee development and career growth opportunities.


Process Improvement

Drive continuous improvement of resource management practices.

Implement and optimise resource planning tools, systems and reporting.

Develop best-practice frameworks for forecasting, scheduling and utilisation tracking.

Introduce data-led insights to improve agency effectiveness and operational efficiency.

Champion a culture of transparency and accountability around resource management

Ensure that all deliverables meet the agency’s quality standards and client expectations.


Knowledge and Skills:

Proven experience as a Traffic Manager, Resource Manager, or in a similar role in an agency environment.

Strong understanding of project management principles and methodologies.

Proficiency with project management tools such as Monday.com, Pronto, Float would be advantageous.

AI fluency and champion.

Excellent organizational and multitasking skills.

Strong communication and interpersonal skills.

Ability to work under pressure and meet tight deadlines.

Attention to detail and commitment to delivering high-quality work.


#LI-AC2


Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Skills Required

  • Proven experience as a Traffic Manager, Resource Manager, or in a similar agency resourcing role
  • Strong understanding of project management principles and methodologies
  • Proficiency with project management tools such as Monday.com, Pronto, or Float
  • AI fluency and ability to champion AI use
  • Excellent organizational and multitasking skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Attention to detail and commitment to high-quality work

Havas Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Havas and has not been reviewed or approved by Havas.

  • Leave & Time Off Breadth — Time off policies in several U.S. agencies are described as flexible or “unlimited,” with summer hours and strong recent PTO sentiment in parts of the network. This breadth is often cited as helping offset salary concerns for some teams.
  • Parental & Family Support — The U.S. policy offers up to 10 weeks of paid parental leave for birth, adoption, foster, or surrogacy, with clear eligibility and process support. This is positioned as competitive within the U.S. agency market and stands out in the package.
  • Wellbeing & Lifestyle Benefits — Health-focused units highlight perks such as Headspace access, fitness reimbursements, remote weeks, pet insurance, and occasional sabbaticals under network programs. Group materials also emphasize hybrid/remote flexibility and mental‑health support, contributing to an overall wellbeing posture.

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The Company
HQ: New York, NY
10,001 Employees

What We Do

At Havas we aim to make a meaningful difference to the brands, businesses and the lives of the people we work with. We are the world’s most integrated advertising and communications business. Through our village model, we build seamless teams around the individual needs of each of our clients. Our ambition is to be a home for fabulously talented people and a partner to great brands. But most of all, we want to be a rewarding place to work at, and a great partner to work with.

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