Resolution & Recovery Control Management - Senior Associate

Posted Yesterday
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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead control management for Treasury and Chief Investment Office resolution and recovery planning. Design, test, monitor, and evidence controls; assess operational risks; identify and remediate issues; perform root-cause and lessons-learned analyses; support regulatory reviews; and coordinate with business, compliance, audit, and control stakeholders. Maintain risk and control inventories, drive governance and escalation, and promote consistent control practices across regions while supporting regulatory readiness and sustainable risk mitigation.
Summary Generated by Built In

Help strengthen JPMorganChase’s control environment for critical regulatory preparedness work. In this role, you will shape how we design, test, and evidence controls that support resolution and recovery planning. You will partner closely with business leaders and control stakeholders to identify risks early and deliver sustainable solutions. Your work helps protect our firm, our clients, and our reputation for excellence.

As a Senior Associate in Control Management in the Treasury and Chief Investment Office Resolution and Recovery Planning team, you will partner with business executives and process owners to identify and mitigate compliance and operational risks through practical, measurable, and sustainable controls. You will help us maintain a strong and consistent control environment by designing controls, supporting testing and assurance activities, remediating issues, and building evidence that supports regulatory readiness and firmwide standards. You will collaborate across teams to promote early risk identification, transparent escalation, and continuous improvement. You will contribute to managing the firm’s balance sheet activities, including interest rate, liquidity, and capital risk management, as well as monitoring interconnectedness across legal entities through strong governance and controls.

Job responsibilities

  • Serve as the global first line of defense lead for Treasury and Chief Investment Office resolution and recovery planning, acting as a trusted controls partner and primary point of contact for control-related matters
  • Assist in the execution of the Control and Operational Risk Evaluation program for Treasury and Chief Investment Office resolution and recovery planning
  • Maintain the process, risk, and control inventory, including risk impact and control effectiveness ratings, to reflect the operational risk profile accurately
  • Partner with the central testing utility to assess results of control design and performance evaluations
  • Lead top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation with urgency on emerging issues
  • Perform lessons-learned analyses on internal and external risk events to assess weaknesses and identify improvement opportunities
  • Execute requirements across firm control and compliance programs, including new business initiatives and business change management, Office of Legal Obligations, estimations and model risk management, user-developed tools, and intelligent solutions control frameworks
  • Partner with regional business and control partners to drive consistency in the global control environment and underlying processes
  • Respond in a timely manner to inquiries, findings, and recommendations from second line (Compliance, Conduct, and Operational Risk) and third line (Internal Audit) teams
  • Support regulator and other reviews, escalating inquiries and findings as necessary
  • Contribute items for escalation to control committees and forums


Required qualifications, capabilities, and skills

  • Experience in control management, operational risk management, compliance, audit, or a related risk and control discipline
  • Demonstrated ability to design, implement, and monitor effective controls, including documenting evidence of control performance
  • Experience supporting control testing, assurance activities, and issue remediation through root cause analysis and action tracking
  • Ability to conduct process and risk analysis and translate findings into practical, measurable, sustainable control solutions
  • Experience managing stakeholder relationships and partnering with business executives and process owners
  • Strong written and verbal communication skills, including responding to formal inquiries and drafting clear materials for governance forums
  • Strong organizational skills with ability to manage multiple priorities and deliver on time in a regulatory-focused environment


Preferred qualifications, capabilities, and skills 

  • Familiarity with Treasury and Chief Investment Office functions and processes
  • Experience supporting regulatory examinations, issue remediation, control frameworks, or process mapping
  • Experience supporting audits or regulatory reviews
  • Knowledge of operational risk, business continuity, or crisis management
  • Familiarity with business intelligence tools and fundamentals and practical applications of artificial intelligence and machine learning in process improvement or decision support
  • Understanding of artificial intelligence risks, data privacy considerations, and responsible artificial intelligence practices

Additional Information

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Skills Required

  • Experience in control management, operational risk management, compliance, audit, or a related risk and control discipline
  • Ability to design, implement, and monitor effective controls, including documenting evidence of control performance
  • Experience supporting control testing, assurance activities, and issue remediation through root cause analysis and action tracking
  • Ability to conduct process and risk analysis and translate findings into practical, measurable, sustainable control solutions
  • Experience managing stakeholder relationships and partnering with business executives and process owners
  • Strong written and verbal communication skills, including responding to formal inquiries and drafting materials for governance forums
  • Strong organizational skills with ability to manage multiple priorities and deliver on time in a regulatory-focused environment
  • Familiarity with Treasury and Chief Investment Office functions and processes
  • Experience supporting regulatory examinations, issue remediation, control frameworks, or process mapping
  • Experience supporting audits or regulatory reviews
  • Knowledge of operational risk, business continuity, or crisis management
  • Familiarity with business intelligence tools and practical applications of artificial intelligence and machine learning in process improvement or decision support
  • Understanding of artificial intelligence risks, data privacy considerations, and responsible artificial intelligence practices
  • Authorization to work in the United States without employment-based immigration sponsorship, OPT, or CPT

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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