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The Role
As a Resident Solution Architect, you'll advise customers on technical solutions, lead implementation, and influence product direction while collaborating with the Customer Success Manager.
Summary Generated by Built In
Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sensitive data discovery, security and access control, and data activity monitoring and has deep integrations with the leading cloud data platforms. Immuta is now trusted by Fortune 500 companies and government agencies around the world to secure their data. Founded in 2015, Immuta is headquartered in Boston, MA.
• Customers simplify operations, improve data security, and unlock data’s value. Customers include:
Roche – Saved $50M by securely operationalizing data products and saving inventory.
Thomson Reuters - Faster access to Snowflake data and a 60x increase in data usage resulting in greater productivity.
Swedbank – 3x time saved setting up data security and self-service policy authoring. 2x more data use cases. 5x improvement in process efficiency.
JB Hunt – Increased permitted use cases for cloud analytics by 100% by managing access to 100+ databases while achieving cost savings.
• Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.
• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies.
• $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.
• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
About The Role
As a Resident Solution Architect (RSA), you’ll become the customer’s technical trusted advisor, providing insight, technical domain expertise, design and development that directly drives the technical success for the customer. You’ll embed with the customer and provide technical guidance and implementation in a number of different scenarios: Initial onboarding, Use case expansion, Proof of concept, and Solution innovation in the customer’s governance solutions.
You will work closely with the account Customer Success Manager (CSM) to coordinate efforts as you execute contracts. Contract outcomes will vary widely. In certain cases, you will need to use your expertise to determine what actions to take to best further the customer’s success with Immuta. You will work even more closely with customer resources, so establishing a close and collaborative relationship with them will be key to your success.
Additionally, your experiences may influence product direction. Contribution of customer insights back to the Product team will be an aspect of your role in addition to day to day execution of contract deliverables.
When not on contract, you will use your skills and expertise to contribute back to the Immuta organization by contributing to content creation, training, internal PoCs and potentially supporting trade shows and marketing activities.
We are open to hiring in the following countries/regions: United Kingdom, Ireland, Netherlands, Switzerland, Germany.
RSA Responsibilities:
- Partner with the Customer Success Manager (CSM) and regional Field CTO in defining the overall strategy for the customer account.
- Liaison to customer technical leadership.
- SME on multiple Immuta technical integrations.
- SME on applied Immuta configuration and policy construction.
- Build novel technology POCs across multiple clouds and technologies.
- Represent current Immuta best practices in your solutioning.
- Contribute internally to the Immuta knowledge base.
- Contribute internally to adhoc Immuta questions.
- As required, lead technical and functional meetings to push strategic objectives forward.
- Maintain competency in Immuta technical adjacencies, including but not limited to the following: Data Platforms, Commercial Cloud offerings, IDM systems, catalog management systems, deployment technologies, Temporal, Elasticsearch.
- Ability to lead and sway customer opinion on technology.
- Hands-on ability to implement solutions in the customer’s technology of choice.
- Working familiarity with code deployment mechanisms.
- Build and present compelling demonstrations of PoCs.
- Serve as subject matter expert for configuring and operating Immuta for security, privacy, governance and compliance use case solutions.
- Develop, document, and deploy best practices for new and existing product features.
- Guide the implementation of new solutions to enable adoption and growth of Immuta within existing customer organizations.
Qualifications:
- A BA/BS Degree (or equivalent) in technology, computing, or other related field of study; advanced degree preferred.
- 5+ years of working experience as a technology consultant.
- Working experience in data engineering or data governance roles.
Core Technologies:
- Current modern data platforms like Snowflake, Databricks & Starburst.
- Cloud Data Architecture, Data Analytics, and Programming experiences are desired.
- Understanding of data access through identity management.
- Understanding data catalog tools and their purposes.
We Value:
- Experience in customer or partner-facing positions, preferably industry experience in technology-based solutions for an established technology consulting firm.
- Experience navigating, escalating, and leading efforts on complex customer/partner requests or projects.
- Consistently practice strong technical problem-solving skills.
- An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
- Knowledge of the software development process and software design methodologies.
- Comfort with uncertainty and changing priorities.
- Willingness and ability to travel as needed to achieve customer objectives.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
- 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)
- Stock Options
- Paid parental leave (Both Maternity and Paternity)
- Unlimited Paid time off (U.S. based positions)
- Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
Top Skills
AWS
Azure
Databricks
Elasticsearch
GCP
Snowflake
Starburst
Temporal
What the Team is Saying
Nicole
Sr. Business Operations Manager
Kamran
Sr. Customer Success Architect
Claire
Software Engineer II
Andy
Senior Director, People
Mike
Chief Information Security Officer
Yen
Global People Partner
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The Company
What We Do
Since 2015, Immuta has given Fortune 500 companies and government agencies around the world the power to put their data to work – faster and more safely than ever before. Our platform delivers data security, governance, and continuous monitoring across complex data ecosystems – de-risking sensitive data at enterprise scale. From BI and analytics, to data marketplaces, AI, and whatever comes next, Immuta accelerates safe data discovery, collaboration, and innovation. For more information, visit immuta.com.
Why Work With Us
Immuta makes diversity, equity, and inclusion a priority. Our values and excellence is what brings us together and we come from a wide range of backgrounds. We bring our authentic selves to work and with our different thoughts and perspectives, we can build better products for our customers. We strive to put #PeopleFirst here at Immuta.
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Immuta Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work policy affords employees the opportunity to work from anywhere, with the ability to use our offices to meet and collaborate together.
Typical time on-site:
Flexible
