JAAQ (Just Ask A Question) is a pioneering mental health platform that leverages interactive video technology and AI to provide users with access to insights from world-leading experts and individuals with lived experiences. Our mission is to help the mental health of one billion people and democratise mental health support, making it accessible, engaging and stigma-free for everyone.
We are B2B2C with a growing consumer facing platform with goals to reach millions of MAU every month, currently in over 90 markets with the UK and US as our primary focusses. We also have a growing range of B2B propositions ranging from JAAQ Studio to JAAQ At work with more propositions launching through 2025. Our ambitions are big and unmatched in the mental health and wellness space. Our platforms have answered over 2 million questions and we work with over 350 (growing every week) doctors and clinicians, celebrities and people with lived experience. Want to help a billion minds? Read on…
And want to get a real feel for JAAQ? Look no further…
The OpportunityWe’re looking for a Researcher to join our content team and play a pivotal role in shaping who appears on screen — ensuring our users hear from real voices with real experiences.
This is an exciting opportunity for someone who is curious, resourceful, and passionate about storytelling.
What You’ll DoSource Contributors
Identify and connect with potential on-screen guests from experts and clinicians to lived-experience voices. Leading on introduction calls and discovery calls to build research decks that feed into the talent producers.
Fact Check
Carry out due diligence checks to ensure all contributors are credible, trustworthy, and aligned with JAAQ’s values before being approached.
Bring Stories to Life
Research unique angles, backgrounds, and potential collaborations that will create meaningful, memorable conversations and pitch these to the team.
Spot Opportunities
Stay alert to emerging voices, cultural moments, and themes that will resonate with audiences.
Collaborate with Creatives
Work closely with production and editorial teams to shape content that is empathetic, authentic, and impactful.
Contributor Journey Management
Maintain detailed records of contributor engagement and ensure that every outreach meets the highest compliance and production standards.
Manage scheduling and communications so contributors have a seamless first experience with JAAQ.
1+ years’ experience in talent research, casting, or contributor sourcing, ideally within media, production, or content creation.
Strong research and fact-checking skills, particularly around mental health and wellbeing.
A natural connector who approaches people with sensitivity, empathy, and professionalism.
A genuine passion for stories and an instinct for spotting the detail that makes them shine.
A deep commitment to mental health, wellbeing, and social impact.
Be part of a mission-driven organisation creating change in mental health accessibility.
Help shape content that reaches and inspires millions of people worldwide.
Work with a creative, collaborative, and purpose-led team.
Be part of a mission-driven organisation making a tangible difference in mental health accessibility.
Collaborate with a passionate, innovative, and supportive team.
Opportunity to shape the content landscape of a rapidly growing platform.
Competitive compensation, outstanding benefits package and equity options - a chance to own the future of JAAQ.
Private Medical Healthcare / Gym Membership / Professional Development Budget
Breather Days (for when you need to take time out at short notice to rest and recoup)
JAAQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Health & Wellbeing StartUp of the Year 2024 🏆
Wellbeing App/Platform of the Year 2025 🏆
JAAQ - Just Ask A Question.
Designed to make you feel less alone
