Research Sr. Assistant

Title: Senior Research Associate - P2

Location: Remote Canada

Reports To: Research Director

The Role:  

You will support the team on work related to our customer satisfaction survey research-based business. The primary duties of the Research team include working with the internal key stakeholders to develop new or revised survey content that meets J.D. Power’s high standards. You will support your manager in the questionnaire design work as needed. You will also assist with the develop and maintain the sample design for our syndicated research products, verbatim coding, conduct data validation and the creation of some study deliverables. You will work closely with your manager and the broader team to ensure studies are designed to maintain scientific integrity, are high quality and that syndicated studies are produced in an efficient and timely manner.

The Impact You Will Have in This Role: 

The Senior Research Associate will be an individual contributor on a team of about 20 research analysts. You are expected to be a self-starter who can collaborate well with other team members and departments. You and your team will ensure that J.D. Power studies are developed or redesigned to meet client needs in a timely manner and ensure that the production of the syndicated study is efficient and smooth.

What You'll Be Doing in This Role: 

• Work with manager to ensure that survey and sample plan designs meet J.D. Power standards
• Develop and document survey and sample plan specifications and artifacts
• Work with survey programming to ensure study designs are implemented as planned
• Design and implement data processing specifications
• Perform QA processes on survey data to ensure data validity
• Produce and validate data files used by clients and internally for analysis
• Creation of study deliverables

Qualifications of this Role: 

• Demonstrates experience in market research or related fields
• Education: Bachelor’s Degree
• Strong organizational skills, high attention to detail, clear and concise communication
• Ability to write technical documents
• Proficient in MS Office Suite (Power Point, Excel, Word)
• Proficient in SPSS (Preferred not required)

The Hiring Manager says: 

“I am looking for a results-driven, attention-to-detail, critical thinker who can work in a cross functional/matrixed environment to produce high quality work. The right person for this job will be process-driven and able to multi-task on multiple projects at the same. Effective communication will be instrumental to succeed in this role.”

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.   

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to [email protected]. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.