University of Pennsylvania

Research Program Manager

Posted One Month Ago

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Dent, AL, USA

In-Office

58K-65K Annually

Mid level

Other

The Role

Manage and supervise lab staff and activities, maintain training records, implement QA/QC processes, support pre- and post-award grants administration, coordinate clinical research operations (enrollment, data collection, reporting), assist manuscript preparation and research dissemination, and coordinate meetings and outreach.

Summary Generated by Built In

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Research Program Manager

Job Profile Title

Manager B, Research

Job Description Summary

The RESEARCH PROGRAM MANAGER with Penn Dental Medicine's Center for Clinical & Translational Research directly supervises and manages laboratory staff and activities, ensuring and maintaining training records and activities, as well as providing support for quality control and assurance processes. This position will also provide administrative support in pre- and post-award administrative processes as well as participate in research coordination meetings and special projects.

Job Description

Job Responsibilities

LAB MANAGEMENT, OVERSIGHT & TRAINING

Directly supervising laboratory personnel and laboratory activities; including: hiring/recruitment/onboarding, annual performance management, managing schedules/time off requests, maintaining employee records (specifically regarding mandatory clinic practice and research-related initiatives) and overseeing project assignment and monitoring staff capacity.
Training CCTR personnel and students on laboratory research topics and maintaining appropriate records of all training activities.
Support quality control and quality assurance processes related to the study; implement study quality assurance and quality management plans; review study records, including study charts, case report forms, informed consent forms, and other essential documents, for accuracy and completeness; identify and seek appropriate correction of any errors or omissions within the study records; draft reports of quality assurance activities and provide such reports to the appropriate parties; assist in the development and implementation of corrective action plans as necessary. Train research coordinators and dental professionals on infection control including room set-up, break-down, and sterilization of medical/dental instruments.

RESEARCH SUPPORT

Provide support to pre- and post-award administrative process working closely with PDM grants management office (GMO). Tasks include, but not limited to: communicating and serving as point of contact with collaborators, review accuracy with letters of recommendation, reviewing bios for consistency, organizing lists and documentation and reviewing overall grant submission for completeness, entering data in the system if needed.
Within clinical research activities ongoing at the center, he/she may help supervising research activities such as subject enrollment, data collection, quality control, storage and management. Supports the overall portfolio of grants and clinical research projects, maintains financial/research databases for efficient information management and reporting.
Participates in research team meetings, coordinate meetings and calls with sponsors and stakeholders and participates in reporting and dissemination activities related to research operations, regulatory matters and overall relationship with clients, investigators, students and broad research community and collaborators.

ADMINISTRATIVE SUPPORT

Provides administrative oversight in coordinating reporting and dissemination activities related to research findings; including, but not limited to: developing a library of compiled research documentation; reviewing journal requirements submitting manuscripts to journal; drafting social media posts and ads from protocols and research papers for publication and dissemination. Assists with manuscript preparation and dissemination of results.
Coordinate special research projects and meetings as needed. Research duties may include participation in study activation activities, resource management, support with recruitment of research participants, telephone screening for study eligibility, communicating with PIs, study coordinators and study team on research activity matters, coordinate group meetings, and coordinating and conducting community outreach activities. Reviewing research databases and reports ensuring data completeness, maintaining research files, data collection and data entry.
Perform other duties as assigned.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Dental Medicine

Pay Range

$57,500.00 - $65,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Skills Required

Direct supervision of laboratory personnel including hiring, onboarding, performance management, scheduling, and personnel records management.
Experience training staff and students on laboratory research topics and maintaining training documentation.
Experience with quality control and quality assurance processes, including review of study records, drafting QA reports, and implementing corrective action plans.
Knowledge of infection control, room set-up/break-down, and sterilization of medical/dental instruments; ability to train staff.
Experience supporting pre- and post-award grant administration and working with grants management offices (document review, submission support).
Clinical research coordination experience (subject enrollment, data collection, data entry, database maintenance, and reporting).
Experience organizing and coordinating research meetings, sponsor/stakeholder communication, and dissemination activities (manuscripts, reports, outreach).
Experience maintaining financial/research databases and managing research documentation and regulatory records.
Ability to perform recruitment support and telephone screening for study eligibility and community outreach coordination.

University of Pennsylvania Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about University of Pennsylvania and has not been reviewed or approved by University of Pennsylvania.

Healthcare Strength — Medical coverage is offered through multiple plan options with bundled prescription and behavioral health, plus dental and vision, with eligibility typically beginning on day one when starting on the first of a month. High‑deductible plan enrollees can receive employer HSA contributions alongside wellness and EAP supports.
Retirement Support — Faculty and staff can participate in 403(b) plans featuring automatic university contributions and a dollar‑for‑dollar matching plan, with an additional supplemental annuity option. Investment access is provided via TIAA with standard rules for rollovers and notices.
Parental & Family Support — Tuition benefits extend to employees, spouses/partners, and dependent children, complemented by backup childcare/elder care and a paid parental leave policy. Eligibility timing and service requirements apply, with the dependent‑tuition benefit highlighted as a standout offering.