When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Job Title: Research Associate
Work Location: onsite in Baltimore, MD
Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and “first in human” trials are the first step in testing these novel treatments in humans.
At Parexel Baltimore, MD unit our highly trained and skilled Research Associates are crucial to ensuring the successful completion of Phase I trials by recruiting and screening study participants, conducting protocol-specific visits, and ensuring accurate documentation and data management. This is a great role for anyone that aspires to be an enrollment specialist, clinical research coordinator, or eventually manager. Parexel provides a great system of support to help you grow and advance your career internally.
What you’ll do after training is completed (including but not limited):
- You will understand study protocols and be able to complete required medical procedures.
- Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments.
- Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs.
- Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results.
- Prepare/monitor study supplies and stock levels in clinic/hospital.
- Label, inventory, and send plasma samples.
- Problem solve study participant issues as they arise.
- Ensure basic study participant safety is provided.
- Assist with Monitor visits (i.e., room set up, etc.).
- Maintain and update knowledge of Clinical Operating Guidelines and their proper application.
- Assume appropriate role with study participants and caregivers.
- Assure quality and accuracy of source and CRF documentation.
- Comply with Quality Management (QM) department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner.
Your Profile:
- Customer service experience in a fast-paced environment.
- Patient Care experience highly preferred.
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
- B.S. in related life science field OR HS diploma/GED with relevant experience
- BSN, RN or master’s degree is a plus.
- Prior clinical research experience, floor nursing, and/or psychiatric experience is a plus.
- Written and spoken English fluency required; Mandarin, Japanese or Spanish fluency is preferred.
Shifts/Hours:
- Seeking candidates that can work the day shift M-F.
- Weekend shifts are occasionally required.
Base Pay Range: $20.00 to $25.00 per hour
Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.
In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- B.S. in related life science field OR HS diploma/GED with relevant experience
- Customer service experience in a fast-paced environment
- Written and spoken English fluency
- Ability to manage multiple tasks, prioritize workload, and maintain attention to detail
- Ability to complete required medical procedures after training
- Ability to work day shift M-F; occasional weekend shifts required
- Patient care experience
- Prior clinical research experience, floor nursing, and/or psychiatric experience
- BSN, RN, or master’s degree
- Fluency in Mandarin, Japanese, or Spanish
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
