REQ_25099586 JQ0810 BSO SPM

Reposted 24 Days Ago
Be an Early Applicant
Plant, TN
In-Office
Entry level
Information Technology
The Role
The role involves planning service processes to meet customer needs, executing pricing, reviewing service contracts, improving service systems for efficiency, and tracking customer satisfaction improvements.
Summary Generated by Built In

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

1.規劃符合客戶需求之服務流程與制訂規範,以確認流程及執行成果達到客戶需求。
2.執行符合客戶需求之維服務報價,以維繫良好客戶關係。
3.執行售後服務合約審核與客戶溝通協調服務合約內容與修正,以確保服務內容符合客戶要求及公司利益。
4.執行服務系統改善,確保系統資料串連正確性,以朝向資料數位化來提升工作效率。
5.執行客戶滿意度調查之改善對策追蹤至結案,以使客戶滿意度達到制定標準。

Education

Bachelor - Electrical Engineering, Bachelor - Industrial Engineering

Work Experience

Language

English_Total

Skills

C Flow 產品開發流程

Top Skills

C
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The Company
Hsinchu
1,758 Employees
Year Founded: 1996

What We Do

Wistron NeWeb Corporation (WNC) is a leading network communications solutions provider headquartered in Hsinchu, Taiwan, with annual revenue of US$3.6 billion. WNC has an R&D base in Taiwan, manufacturing facilities in Taiwan, Vietnam, China and Mexico, and sales offices in the U.S., U.K., Germany and Japan, and a workforce of over 11,000 employees worldwide. WNC provides whole-range communications solutions covering 5G edge infrastructure, satellite broadband, satellite broadcasting, enterprise networking, Wi-Fi devices, automotive connectivity, and smart home. Leveraging its expertise in antenna/RF design and system integration, WNC is a key supplier to networking brands, tier-1 telecom operators, automakers, and automotive electronics companies

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