Reporting Specialist - Global HR MIS & Analytics (Workday reporting)

Posted 3 Days Ago
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Delhi, New Delhi, Delhi, IND
Hybrid
Mid level
Legal Tech
The Role
Design, develop and deliver HR management information and dashboards (Workday reporting). Perform data collection, ETL, QA, and analysis (headcount, attrition, surveys), build predictive/tactical models, automate reporting, support HR projects, ensure data integrity, GDPR compliance, and provide insights to senior stakeholders.
Summary Generated by Built In
Company Description

Who we are

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow. 

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.

We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.

Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.

Our India team is a well-established and integral part of the firm’s global operations, delivering high-value support across a wide spectrum of functions. With over 800 business professionals based in Gurugram and Hyderabad, we’ve been driving operational excellence and innovation for more than 15 years.

We contribute to global success in areas such as Information Technology, Finance, Human Resources, Risk & Compliance, Legal Support, Research & Knowledge, Document Production, Virtual Executive Assistance, Programme Management, Client & Market Development, and Continuous Improvement.
 

Job Description

The role

The primary responsibilities of this role involve the design, development and delivery of quantitative and qualitative management information to a wide variety of global groups both internal and external to HR. Metrics produced are both global and regional specific, dependent upon the target audience.

Who you will work with

You will work with our high performing HR MI & Analytics team and this role gives you an exciting opportunity to – be part of a team of experienced HR Data Analytics Specialists who support the firm's strategic objectives, enabled by data driven insights and decision making

What you will be responsible for

HR Standard Reporting and Analytics

  • Support the regions, Communities of Expertise and senior stakeholders by providing detailed and accurate HR analysis and reporting including, but not limited to, FTE and headcount data, People Survey, pulse surveys, attrition, capacity, People scorecards, etc.
  • Build predictive models from multiple data sources, develop advanced algorithms that extract and classify information from large datasets.
  • Production/enhancement of monthly management packs providing value added analysis to help stakeholders identify trends and recommend focus on hotspots.
  • Devise ad-hoc metrics and analysis to support HR strategic initiatives performing the role of subject matter expert.
  • Work with the team to solve complex business problems using advanced data analytics and reporting.
  • Use data to develop tactical statistical models to understand business opportunity and improvement areas.
  • Troubleshoot and ensure quality of data and reports; advocate the effective use of HR systems and data by promoting standard definitions of HR data and metrics in the region.
  • Establish strong relationships with counterparts at global, regional and local levels in order to effectively collect, interpret and compile data as needed.
  • Uphold data integrity by continuously identifying and highlighting inconsistencies for relevant operational owners to rectify and by testing new features/functions of HR systems.
  • Continually look to expand knowledge on workforce metrics to add value to the reporting output.
  • Ensure compliance with Data Privacy and Protection Guidelines and promote best practice at all times.

HR projects and ad-hoc requests

  • Support HR data and reporting requests by providing benchmarks, historical data and responding to requests and questions related to HR data.
  • Provide support for change management on analytics-related and other HR projects

Digitizing Reporting

  • Participate proactively in proposing and implementing solutions for making HR reporting processes more efficient and effective.
  • Automate standard reports and design user-friendly, business-relevant templates that promote self service.
  • Manage ETL (extract, transform and load of data), data visualization and dashboard development activities.

What you will do

  • Data Collection & Management: Gather data from various HR systems, such as HRIS (Workday), ATS (SmartRecruiters), LMS (Cornerstone on Demand), to ensure data integrity by conducting regular audits and implementing data quality checks.
  • Report Generation: Create standard and ad hoc HR reports, including headcount, turnover, diversity, compensation, and benefits reports.  Develop and maintain dashboards that provide visual insights into key HR metrics.  Customize reports to meet the specific needs of different stakeholders, including HR leaders, business managers, and executives.
  • Data Analysis: Analyse HR data to identify trends, patterns, and insights that can inform HR strategies and initiatives. 
  • Compliance & Reporting: Ensure compliance with legal and regulatory requirements by providing accurate and timely reports.  Prepare reports for internal audits, external audits, and compliance purposes.
  • HR Metrics and KPIs: Define, track, and report on key HR metrics and performance indicators.  Monitor and analyse HR metrics to assess the effectiveness of HR programs and initiatives.  Provide recommendations for improving HR processes based on data analysis.
  • Collaboration & Communication: Work closely with HR Business Partners, Talent Acquisition, Learning & Development, and other HR functions to understand reporting needs and deliver actionable insights.  Collaborate with IT and HRIS teams to enhance reporting capabilities and streamline data extraction processes.
     

Qualifications

Your experience

  • In order to perform this role, you should have solid reporting experience in a similar role.
  • You will be analytical, highly numerate.  Excellent data handling and analytical skills, including experience of working with various data sources.
  • A working knowledge of Workday and Workday reporting is essential.
  • Awareness of Global & European data protection requirements (GDPR) and practices
  • Knowledge of Excel, Workday Reporting, SQL, Power BI, Qualtrix & Visier.
  • Knowledge of R programming, Python, Tableau and other analytical tools is advantageous.
  • Knowledge of HR processes and HR technology applications and professional experience in HR or supporting HR analytics.
  • Excellent interpersonal and communication skills and be able to work in a highly client focused environment with an ability to present to audiences of a senior level.
  • You must have the ability to work as part of a team and individually manage your workload to ensure that targets are met.
  • You should possess good decision making and problem-solving skills to work as a subject matter expert, having the judgement to escalate complex problems when necessary and the ability to work under pressure at times often to tight deadlines.

How we will support you

From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
 

Additional Information

Equal opportunities

At Clifford Chance, we forge an inclusive culture, where diverse perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive.

We comply with the law and regulations in every location where we operate and we are committed to delivering fair and equal access to all applicants and employees irrespective of background. This applies across all aspects of employment from recruitment and selection to development, progression, and day-to-day working life.  

Our global network of affinity, faith and support groups are open to all. These communities help to create an environment where everyone at the firm can feel they belong and can reach their full potential.

Find out more about our inclusive culture here

Skills Required

  • Solid reporting experience in a similar role
  • Working knowledge of Workday and Workday Reporting
  • Experience with Excel for data handling and analysis
  • Experience with SQL for data extraction and manipulation
  • Experience with Power BI and dashboard development
  • Knowledge of Qualtrix and Visier
  • Awareness of Global & European data protection requirements (GDPR)
  • Knowledge of HR processes and HR technology applications; professional HR or HR-analytics support experience
  • Experience managing ETL, data visualization and automating standard reports
  • Excellent interpersonal and communication skills; ability to present to senior stakeholders
  • Ability to work independently and as part of a team, manage workload and meet deadlines
  • Good decision-making and problem-solving skills; escalate complex issues appropriately
  • Knowledge of R programming
  • Knowledge of Python
  • Knowledge of Tableau
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The Company
London
8,110 Employees
Year Founded: 1987

What We Do

We are one of the world's largest law firms with significant depth and range of resources across five continents. As a single, fully integrated, global partnership, we pride ourselves on our approachable, collegiate and team based way of working. We always strive to exceed the expectations of our clients, which include corporates from all the commercial and industrial sectors, governments, regulators, trade bodies and not for profit organisations. We provide them with the highest quality advice and legal insight, which combines the Firm's global standards with in-depth local expertise. Many of the world's leading organisations look to Clifford Chance not just for legal expertise but for advice on business critical issues

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