Renewals Specialist

Posted Yesterday
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Republic of Korea
Junior
Mobile • Software • App development
The Role
The Renewals Specialist will manage renewal contracts, communicate with customers, utilize MEDDIC methodology, collaborate with various teams, and work towards revenue goals while ensuring customer retention and satisfaction.
Summary Generated by Built In

About the Role

The QtCompany is helping companies to build next-generation solutions that change theworld in which we work and live, from electronic cars, fast food orderingkiosks, smart appliances and to medical devices that save lives. This is only asmall fraction of innovative products companies are building with Qt.

We arelooking for a Senior Renewals Specialist to join our APAC Renewals team. Inthis position you will be responsible for existing customer relations andrenewal business in your assigned territory. The role requires closecollaboration directly with customers and Account Managers. You will also workwith Customer Success to retain and expand our customer base. Managing apositive customer experience is a critical component of this role with a focuson retention and growth.

The roleis based in our Korea office located in Bundang.

You will

  • Manage renewal contracts within an assigned territory to ensure on-time bookings
  • Communicate with customers through online meetings, via phone and email
  • Understand budgets, stakeholders, requirements, and approval processes in line with MEDDIC methodology
  • Sell licenses for software development, user interface design, automated user interface testing, code- and architecture analysis and testing coverage measurement
  • Collaborate closely with Account Managers, Sales Engineers, and Customer Success to align on customer strategies and coordinate customer-facing communication
  • Use value selling to defend against competitive- and pricing pressure
  • Discover potential license expansions to refer up-and cross-selling opportunities to Account Managers
  • Provide regular updates on renewal statuses and escalate customer requests as needed
  • Collaborate with cross-functional teams to address complex customer requests
  • Meet or exceed annual and quarterly revenue goals

About You

  • Academic or similar degree in Business
  • 2+ years of relevant experience in BDR/SDR, Inside Sales, Renewals or Customer Success– preferably in the technology industry
  • Strong critical and analytical thinking
  • Very good communication and presentation skills
  • Independent and confident workstyle
  • Eager to learn and improve skillset
  • Excellent verbal and written skills in English

Beneficial skills

  • Experience with Salesforce is a plus
  • Knowledge of software development and quality assurance processes is considered as an advantage

What We Offer 

  • Flexible hours that focus on work/life balance 
  • Possibility to work up to 3 days/week from home (from 4th Month)
  • Mobile phone and subscription 
  • A friendly, diverse, and sociable workplace
  • Great colleagues from all over the world

Be yourself at Qt

At Qt, we appreciate the individual differences of ouremployees and aim to promote diversity through all our practices. We provide aworkplace that generates equal opportunities regardless of gender, religion,national origin, age, disabilities, and any other factors. We have uniqueproducts, but our people make us exceptional. We strongly encourage people fromall groups to apply – we welcome you as you are.

We would like to know more about you. Tell us about yourskills, strengths, and knowledge, but even more importantly about yourself.

About Qt

Qt Group (Nasdaq Helsinki:QTCOM) is a global softwarecompany, trusted by industry leaders and over 1.5 million developers worldwideto create applications and smart devices that users love.We help our customersto increase productivity through the entire product development lifecycle -from UI design and software development to quality management and deployment.

Our customers are in more than 70 differentindustries in over 180 countries. Qt Group is headquartered in Espoo, Finland,and employs almost 700 people globally. To learn more, visit www.qt.io

Top Skills

Salesforce
The Company
Boston, MA
652 Employees
On-site Workplace
Year Founded: 1995

What We Do

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.

Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs +700 people globally. To learn more, visit www.qt.io/.

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