Renewal Sales Representative

Posted Yesterday
Be an Early Applicant
Hiring Remotely in San Salvador, SLV
In-Office or Remote
Entry level
Security • Software • Cybersecurity
The Role
Manage renewals, cross-sell, upsell, and technology refresh opportunities for SMB accounts in El Salvador. Own the full sales cycle, develop account plans, collaborate with field sales teams, partners, and distributors, and meet quarterly revenue quotas. Maintain accurate Salesforce forecasting, provide weekly activity reports, identify customer issues, and support sustainable territory growth.
Summary Generated by Built In

The renewals sales team requires a Renewal Sales Rep to follow up on renewal services, covering the El Salvador and Honduras (Multi Sector) territory and GRAD. Your primary focus is to generate pipeline through renewals, identify cross-sell, up-sell and technological upgrade (refresh) opportunities from the installed base and interact with the Field Sales Team, partners and distributors to identify, develop, accelerate and close deals. You will help us to ensure a better quality of work, supported by more time getting in touch with the ecosystem. You as Renewal Sales Reps will help the team to maintain sustainable growth.

Responsibilities
  • Manage all the renewals below 15K according to the Renewal Tracking System (RTS), cross/upsell and refresh opportunities on the territory. Close deals to reach individual Quarterly Quota.
  • Drive revenue in installed base accounts from the SMB segment.
  • Manage the full sales-cycle, work closely with partners and distributors.
  • Meet or exceed quarterly revenue targets.
  • Develop/execute account plans for top accounts in the assigned territory.
  • Forecasting and account/opportunity management in Salesforce.com.
  • High-energy, motivated self-starter and team player.
  • Complete weekly reports with the activities done, including accurate forecasting. Keep Salesforce updated with opportunities and forecasting in order to provide visibility of the territory.
  • Detect flaws (weak attention from partner to the end user, bad implementation of the Fortinet products, etc.) that end users mentioned during your calls and inform them to the Field Team when appropriate.
  • Participate in the Weekly Forecast meetings from the Field Sales Team and 1:1 forecasting meeting with the Team Lead.
  • Employees are required to live in El Salvador
Qualifications
  • Relevant sales experience in IT companies
  • Experience and ability managing customer relationships and leveraging those relationships to expand business
  • Ability to handle multiple sources of information and to consolidate needs for our customers, partners and distributors
  • Ability to work on several administrative tasks as a part of his/her success on the role
  • Excellent written and verbal communication skills in English 
  • The candidate must be based in San Salvador
  • Hands on experience with Salesforce.com
  • In-depth understanding of the sales administration process
  • Excellent interpersonal skills and being a team player
  • Solid analytical and organizational skills
  • Numerical abilities and problem-solving attitude
  • BSc degree in Sales, Business Administration, Computer Engineering or relevant field
  • A technical background in computer science or engineering a plus
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].
 
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Skills Required

  • Relevant sales experience in IT companies
  • Experience managing customer relationships and expanding business
  • Ability to consolidate needs for customers, partners, and distributors
  • Ability to manage multiple administrative tasks
  • Excellent written and verbal communication skills in English and Portuguese
  • Based in San Salvador, El Salvador
  • Hands-on experience with Salesforce.com
  • Understanding of sales administration processes
  • Excellent interpersonal and teamwork skills
  • Solid analytical and organizational skills
  • Numerical ability and problem-solving skills
  • BSc degree in Sales, Business Administration, Computer Engineering, or a relevant field
  • Technical background in computer science or engineering

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

  • Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
  • Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
  • Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.

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The Company
HQ: Sunnyvale, CA
10,357 Employees
Year Founded: 2000

What We Do

Fortinet develops and sells cybersecurity solutions.

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