Remote Operations Specialist

Remote Operations Specialist

Do you enjoy being part of a successful team?

Do you like working in collaborative teams and solving technical problems?

Join our Oilfield Services Digital Team!

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our Digital Team partners with business units and clients to develop software and technical innovation. We collaborate with our development teams in science, mechanical and electrical engineering, physics, and geoscience to develop innovative software.

Partner with the best

You will be responsible for monitoring real-time production solutions data, incident management, and data quality assurance. As a Remote Operations Specialist, you will be responsible for:

• Creating wells in the system, well entitlements, feed set up and monitoring of production wells 

• Managing Application support, tracking emails, phone calls, requests and incidents 

• Troubleshooting of incidents and escalation 

• Maintaining and developing Standard Operating Procedures 

• Communicating and facilitating continuous improvement 

• Working with regional and global teams to ensure resilience of service and information security 

• Managing additional projects as assigned by Services Center Manager or Group Lead 

Fuel your passion

To be successful in this role you will:

• Have Bachelor’s / Master’s Degree in Petroleum Engineering OR Bachelor’s degree in Engineering preferably in Electronics & instrumentation

• Have minimum 3+ years of experience and preferably 1-2 years of experience in oilfield operations.

• Preferred to have Customer Service or IT experience

• Have excellent communication and interpersonal skills

• Be Proficient in Windows Operating systems and MS office applications

• Have Knowledge of incident management systems

• Be Able to facilitate multi-cultural, multi-location teams

• Have excellent written and verbal communication skills

• Have Demonstrated proficiency with Internet applications, including e-mail clients and web browsers

• Have Strong desire to develop and grow in knowledge and experience

• Preferred to have Knowledge of ITIL

• Preferred to have Knowledge of WITSML and ServiceNow

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits