Remote Insurance Verification Representative

Sorry, this job was removed at 04:20 p.m. (CST) on Wednesday, May 21, 2025
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Hiring Remotely in Charlotte, NC
In-Office or Remote
Financial Services
The Role

REMOTE POSITION - Actively Hiring

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking a detail-oriented, full-time Remote Insurance Verification Representative with knowledge of insurance codes such as ICD9, CPT, HCPCS, and revenue codes. 
Benefits we offer:

  • Monday through Friday schedule
  • Medical, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and paid holidays 
The Insurance Verification Representative will:
  • Receive inbound and make outbound calls and use applicable tools, with a focus on matters pertinent to patient insurance coverage and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system
  • Verifies insurance coverage and benefits through a variety of mediums such as outbound phone calls and insurance websites 
  • Reviews assigned claims working within the established productivity standards for timely follow-up, maintain, and update all patient accounts to reflect current information 
  • Communicates insurance related disputes to our clients in a clear and concise manner 
  • Performs appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims
  • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
  • Other duties as assigned
Education & Experience:
  • Minimum of 1 year working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections
  • A high school diploma or equivalent
  • Knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)
  • Awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients
  • Knowledge of medical terminology
  • Outstanding interpersonal skills
  • Outstanding verbal and written communication skills
Work from home requirements:
  • Have a quiet and private workspace
  • High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
  • We will provide you with the equipment needed to be successful

BCA Financial Services, Inc. is an Equal Opportunity Employer

Keyword Search: insurance verifier, collections, accounts receivable, billing, patient account, medical, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing

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The Company
HQ: Miami, FL
113 Employees
Year Founded: 1944

What We Do

Who We Are
Over seventy-five years ago, BCA’s founding fathers laid the strong foundation for which BCA would continue to grow. They formed a culture of family values and corporate identity that the current owners continue to build upon today.

Since day one, we have collected compassionately and with a customer-centric approach which has contributed to our reputation of a successful organization and reliable partner. Earning the absolute trust of our clients and their consumers, and providing them with exceptional service are our guiding principles and the compass that guides our business decisions.

What We Do
We give our clients the peace of mind, security, and infrastructure you would expect from a larger organization but offer the flexibility and personalized service you would expect from a boutique business model. We pride ourselves on our ability to design solutions that are built around our clients’ unique business and customer service goals.

Our extensive knowledge of the accounts receivable management industry, significant consumer insight, and creative approach to revenue recovery allows us to be a strategic partner, focused on our clients’ goals.

How We Do It
We consistently meet client satisfaction and revenue recovery goals by combining decades of experience with emerging technology, a culture of innovation, and unique workflow strategies tailored to fit our clients’ needs and the needs of their consumers.

Our partners maintain a comfort level knowing that we are compliant with all necessary security requirements, state and federal regulations, and industry standards for maximum revenue recoveries.

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