Remote Customer Support Representative

Summary
We are seeking a Customer Support Representative to provide exceptional service to our customers via phone, chat, or email.

Description

• Assist customers with inquiries, product issues, and service-related questions.
• Resolve complaints and provide solutions in a timely manner.
• Log customer interactions and provide follow-up as needed.
• Maintain a professional and empathetic attitude while troubleshooting and assisting customers.

Qualifications

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Previous experience in customer service is a plus but not required.

Benefits

• Health, dental, and vision insurance.
• Paid time off (PTO).
• 401(k) retirement plan with company matching.
• Flexible remote work environment