Remote Customer Operations Specialist - Email, Chat, & Phone

Posted Yesterday
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Hiring Remotely in USA
Remote
Entry level
Events • Sports • Travel
The Role
Provide remote multi-channel customer support via email, chat, and phone; troubleshoot issues; update customer records in internal systems; collaborate to improve processes and ensure high customer satisfaction.
Summary Generated by Built In

This is a remote position.

Join a dynamic remote team as a Remote Customer Operations Specialist. You will assist customers, solve problems, and help keep operations running smoothly while enjoying a flexible schedule. This role allows you to work from anywhere and grow with the team.

Requirements

  • Comfortable using email, chat platforms, and other support tools.

  • Clear written and verbal communication skills.

  • Reliable internet connection and a quiet workspace.

  • Self-motivated, organized, and able to work independently.


Key Responsibilities
  • Provide friendly and professional customer support through multiple channels.

  • Respond to inquiries via email, chat platforms, and other support channels.

  • Enter and update customer information accurately in internal systems.

  • Troubleshoot and resolve customer questions efficiently.

  • Collaborate with the team to improve processes and customer satisfaction.



Benefits
  •  Flexible schedule with full-time or part-time options.

  • Option for daily or weekly pay.

  • Opportunity for growth within the team.

  • Collaborative virtual environment.

  • Work from anywhere and manage your own workflow.  


  • Employer Information

    We are an equal opportunity employer and comply with all federal, state, and local employment laws. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.



    Skills Required

    • Comfortable using email, chat platforms, and other support tools
    • Clear written and verbal communication skills
    • Reliable internet connection and a quiet workspace
    • Self-motivated, organized, and able to work independently
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    The Company
    Year Founded: 2020

    What We Do

    LC Exclusive is a company renowned for its exceptional customer service and the quality of its team, committed to delivering unparalleled experiences. They specialize in travel coordination, event planning, and destination-based experiences, offering a range of remote services including tourism and sports event coordination to help clients achieve their dream vacations and event goals.

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