Remote Client Experience Consultant (Independent)

Posted 5 Days Ago
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Hiring Remotely in American Canyon, CA, USA
In-Office or Remote
Entry level
Travel • Consulting • Hospitality
The Role
Provide remote, high-touch travel planning: consult clients, research destinations, design customized itineraries, coordinate reservations, manage bookings and communications, support modifications, and build client relationships.
Summary Generated by Built In
We are a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Our mission is to provide personalized, high-touch service while helping clients create seamless and memorable experiences.
We are currently expanding and seeking motivated individuals who want a flexible, independent opportunity assisting clients with planning and coordinating their trips worldwide.
Tasks
Consult with clients to understand their preferences, budgets, and trip goals
Research destinations, suppliers, and current promotions
Design customized itineraries for vacations, cruises, and group experiences
Coordinate reservations including flights, accommodations, cruises, transportation, and activities
Provide clients with clear details regarding schedules, documentation, and policies
Maintain accurate records of bookings, payments, and client communications
Monitor reservations and assist with modifications or support as needed
Build and maintain long-term client relationships to encourage repeat business and referrals
Participate in ongoing training and professional development
Requirements
* Excellent verbal and written communication skills
* Strong organizational skills with attention to detail
* Ability to manage multiple client requests simultaneously
* Professional demeanor and customer-service mindset
* Comfortable working in a remote, technology-based environment
* Proficiency with email, online research, and basic computer applications
* Ability to work independently and manage time effectively
* Reliable high-speed internet connection and personal computer
Previous experience in customer service, hospitality, sales, or administrative roles is beneficial but not required.
Comprehensive onboarding training and ongoing professional development are provided.
Benefits
* Flexible remote work environment
* Independent contractor opportunity with schedule flexibility
* Structured onboarding and ongoing professional development
* Access to established supplier partnerships and booking platforms
* Mentorship and team support
* The ability to build and grow your own client base
* Performance-based earnings structure
This opportunity is ideal for individuals seeking flexibility, autonomy, and the ability to grow within a service-based consulting role.
If you are interested in a flexible, remote opportunity where you can assist clients in coordinating meaningful experiences while building your own independent business, we encourage you to apply.
Qualified applicants will be contacted to schedule an informational meeting to review the role details, onboarding process, and next steps.
We look forward to connecting with motivated individuals who are ready to grow in a client-focused, remote consulting environment.

Skills Required

  • Excellent verbal and written communication skills
  • Strong organizational skills with attention to detail
  • Ability to manage multiple client requests simultaneously
  • Professional demeanor and customer-service mindset
  • Comfortable working in a remote, technology-based environment
  • Proficiency with email, online research, and basic computer applications
  • Ability to work independently and manage time effectively
  • Reliable high-speed internet connection and personal computer
  • Previous experience in customer service, hospitality, sales, or administrative roles
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The Company

What We Do

Travel With Lani is a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Their mission is to provide personalized, high-touch service while helping clients create seamless and memorable travel experiences worldwide through customized itineraries and coordinated reservations for flights, accommodations, and activities.

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