Remote Business Services Specialist

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Peoria, IL, USA
In-Office or Remote
28K-35K Hourly
Entry level
eCommerce • Fashion • Retail
The Role
Provide remote administrative and operational support including customer and vendor communications, scheduling, data entry, record management, reporting, order processing, onboarding support, and coordination of workflows to ensure efficient business operations.
Summary Generated by Built In
Position Overview

Lovisa LLC is seeking a motivated and detail-oriented Remote Business Services Specialist to support daily business operations, administrative functions, customer communications, and service coordination. This position is ideal for individuals who excel in a remote work environment, possess strong organizational skills, and are committed to delivering exceptional support to both internal teams and external clients.

The successful candidate will assist with administrative processes, record management, customer service support, scheduling, reporting, and operational coordination to help ensure the smooth and efficient functioning of the organization.

Key Responsibilities
  • Provide administrative and operational support across various business functions.
  • Respond to customer, client, and vendor inquiries through email, phone, and online communication platforms.
  • Coordinate schedules, meetings, appointments, and calendar management.
  • Maintain accurate business records, databases, and documentation.
  • Perform data entry and verify information for accuracy and completeness.
  • Prepare reports, spreadsheets, and business correspondence as required.
  • Assist with order processing, service requests, and workflow coordination.
  • Support onboarding and administrative processes for new team members.
  • Monitor and organize incoming communications and direct them appropriately.
  • Ensure confidentiality and proper handling of sensitive company information.
  • Collaborate with management and team members on special projects and operational initiatives.
  • Perform additional administrative and business support duties as assigned.
Qualifications
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Previous experience in administrative support, customer service, business operations, or office management preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational, multitasking, and time-management abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
  • Ability to work independently and meet deadlines with minimal supervision.
  • Strong attention to detail and problem-solving skills.
  • Reliable internet connection and a dedicated home workspace.
Preferred Skills
  • Experience with CRM systems, database management, or business software platforms.
  • Familiarity with virtual collaboration tools such as Microsoft Teams, Zoom, or Google Workspace.
  • Ability to prioritize tasks in a fast-paced remote environment.
  • Strong customer service and relationship-building skills.
Benefits
  • Competitive hourly compensation.
  • Flexible scheduling options.
  • Remote work opportunity.
  • Paid training and professional development.
  • Health, dental, and vision insurance (where applicable).
  • Paid time off and company holidays.
  • Career advancement opportunities.
  • Supportive and collaborative team culture.
Candidate Requirements
  • Must be authorized to work in the United States.
  • Must reside in the United States to be considered for this role.
  • Ability to maintain confidentiality and professionalism at all times.
  • Strong work ethic and commitment to delivering high-quality support services.
Why Join Lovisa LLC?

At Lovisa LLC, we value innovation, collaboration, and exceptional service. As a Remote Business Services Specialist, you will play an important role in supporting business operations while enjoying the flexibility and convenience of working remotely. We are committed to helping our employees grow professionally and succeed in their careers.

Skills Required

  • High school diploma or equivalent
  • Associate or bachelor's degree
  • Previous experience in administrative support, customer service, business operations, or office management
  • Strong verbal and written communication skills
  • Excellent organizational, multitasking, and time-management abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Ability to work independently and meet deadlines with minimal supervision
  • Strong attention to detail and problem-solving skills
  • Reliable internet connection and a dedicated home workspace
  • Must be authorized to work in the United States and reside in the United States
  • Ability to maintain confidentiality and professionalism
  • Experience with CRM systems, database management, or business software platforms
  • Familiarity with Microsoft Teams, Zoom, or Google Workspace
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The Company
5,000 Employees
Year Founded: 2010

What We Do

Lovisa is a global fast-fashion jewellery retailer founded in 2010. The company specializes in providing on-trend, ready-to-wear jewellery through a vertically integrated business model, designing and sourcing its own branded products. With a vast network of over 1,000 stores across more than 50 countries, Lovisa focuses on delivering a high-volume, trend-driven product range to its customers worldwide.

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