Remarkable AI Expert

Reposted 16 Days Ago
Be an Early Applicant
Berlin
In-Office
Entry level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Role
As a Remarkable AI Expert, you'll provide customer support for brands through social media and email, helping resolve inquiries professionally and timely.
Summary Generated by Built In

Become a Customer Support Expert for brands you love!

Remarkable AI Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email.

About the job

Are you looking to earn additional income? Chatdesk Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. Chatdesk offers flexible, part-time opportunities that allow you to create your own schedule and have the opportunity to work from anywhere! Best part? You’ll never have to speak on the phone!

These days, everyone’s looking for their next side hustle. Whether you’re a stay-at-home parent, college student, or even employed full-time; this job is perfect for you! High quality performance will lead to even more opportunities with various brands.

Who we are

Bad customer support is the worst. Chatdesk helps e-commerce brands attract, support, and retain customers with exceptional service across social, email, chat, and SMS. Our CX Experts utilize our cutting-edge software that provides AI support to streamline their work. 

We're always looking for talented individuals who are ready to make a difference. If you're passionate about improving customer experience, come join us!
 

Benefits of Being an Expert

  • Choose your own schedule
  • Work from anywhere
  • Support your favorite brands
  • Unlimited earning potential

Key Responsibilities

  • Represent your favorite brands on social media and other platforms
  • Respond timely and accurately to emails and social media messages
  • Provide a meaningful and engaging experience with every interaction
  • Resolve customer requests with care and professionalism

Basic Qualifications

  • No prior customer service experience required! (No, really, we mean it!)
  • Must have laptop/computer with internet access
  • High proficiency in English grammar and punctuation
  • Professional fluency in other languages is a PLUS!

You’re an IDEAL fit if you are…

  • Eager to take on new opportunities and thrive on challenges
  • Adept at addressing customer concerns with a professional and prompt touch
  • Fueled by a passion for helping people find solutions
  • Great at problem-solving and thinking critically 
  • Experienced in customer service or client support
  • Fluent in multiple languages, including but not limited to French, Italian, Spanish and Chinese (*not required*)

More Information

For more information, please visit our Remarkable AI Expert page here.

#LI-remote

Top Skills

Ai Support
Email
Social Media Platforms
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The Company
HQ: New York, New York
196 Employees
Year Founded: 2016

What We Do

Our mission is to solve customer experience. More than 1,000 ecommerce brands use Remarkable AI to grow with automated 1:1 messages that make shoppers feel known. Our platform connects with your existing tech stack to generate and deliver personalized messages across email, social, and SMS.

You're one click away from being remarkable.

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